Do checked bags get damaged?

Bags may get damaged when they're checked, even with our best efforts. If you notice damage to your bags after landing, file a report at the Baggage Service Office. For international flights, file a report before leaving the airport, or within 7 days of receiving your bags.



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Airlines are required to compensate you if your bag is damaged during transit while in the airline's control. You're entitled to either a repaired bag or compensation based on the depreciated value of the bag.

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If you have experienced a loss or damage to your property and you feel that this loss or damage occurred as a direct result of negligence by a TSA employee, you may file a claim with TSA. If you feel the loss or damage was due to the negligence of your air carrier, please file a claim directly with the air carrier.

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When it came to airlines that lost the most baggage, that same study found that Atlanta-based Delta Air Lines came in ninth out of 17 major airlines. “Of all national airlines, American Airlines lost the most bags in 2022, losing 850 bags per 100,000.

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This depends very much on the price of your bag. The more expensive your luggage is, the more likely it is to be worth repairing it. While less expensive bags may be cheaper to just replace. The cost does also depend on the repair, some things are more expensive to replace or fix than others.

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“Bags are most likely to get lost in that transfer between planes at connection, especially if there's a tight connection.” And he said that's doubly so for international flights with tight connections.

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For maximum durability, the handle should have little to no wiggling or rattling as you pull the bag. Also, check for smooth movement as you pull it up and retract it. The suitcase's wheels should roll smoothly and stay in place. Gently jiggle the wheels with your hands to make sure they are firmly attached.

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According to the Department of Transportation, luggage theft is a common problem. U.S. airlines reported more than three mishandled bags for every thousand in March. More than 1 million bags were stolen in 2018. It resulted in $1.2 billion in missing valuables.

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During this journey, your bags will be screened at a security checkpoint. This process is much like the one that you can see when you and your hand luggage go through security, where bags are scanned with an X-ray machine or CT scanner and sometimes are inspected if deemed suspicious or requiring further examination.

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Why Do Airlines Lose Luggage? As with anything, accidents do happen. The leading cause of lost luggage is the mishandling of the bags between flights or from the sorting office to your airplane. Depending on the airport you fly out of, the actual sorting of luggage is done by a robot or workers.

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polycarbonate bags such as the Platinum® Elite Medium Check-In Expandable Hardside Spinner, it's important to remember that while polypropylene is lighter, polycarbonate is the sturdier choice. A polycarbonate suitcase may cost more but will offer more rigid protection.

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Durability and security More and less durability can be found in softsided luggage than hardsided luggage. On the one hand, it is more prone to scratches and stains, harder to clean and less protective of valuables if the bag is thrown or pushed around during transit.

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Here's the ranking of US airlines from MOST complaints in May 2022 to LEAST complaints in May 2022:
  • American Airlines (575 complaints)
  • United Airlines (400 complaints)
  • Frontier Airlines (301 complaints)
  • Delta Air Lines (281 complaints)
  • Spirit Airlines (269 complaints)
  • JetBlue Airways (244 complaints)


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Looking at airlines, American Airlines (AAL) - Get Free Report topped the list of those most likely to lose or damage one's baggage. For every 1,000 suitcases, the airline mishandles 5.34 — the 5% rate is the highest out of all the airlines looked at in the study.

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TSA will swab the hands of passengers as well as their luggage in order to detect traces of dangerous explosives. What is this? When people are dealing with explosive materials, their body and/or belongings will often have very tiny traces of particles or residue of explosives still on them.

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How long luggage lasts depends on multiple factors, including how often you travel, the quality of your luggage, and how well you care for your suitcases and bags. High-quality, durable luggage can last for over a decade of frequent use. Less well-made bags have much shorter lifespans.

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