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Do I check in with Virgin or Delta?

If you're flying with our partner Delta Air Lines, please head over to Delta Air Lines check in.



If you are flying on a codeshare flight between Virgin Atlantic and Delta Air Lines, the golden rule is to check in with the "operating carrier"—the airline that actually owns and flies the airplane you are stepping onto. You can find this on your confirmation email or boarding pass under the phrase "Operated by..." or "Flight [Number] operated by [Airline]." For example, if you booked through Virgin but the flight is operated by Delta, you should use the Delta app or website to check in 24 hours before departure. If you are checking in at the airport, you must go to the desk of the airline that is flying the plane. While the two airlines share a deep partnership and allow you to earn miles on either program, their computer systems are still distinct for the check-in process. If your journey involves multiple legs with different airlines (e.g., a Delta flight to London and then a Virgin flight to Africa), you will typically check in with the first airline for the entire journey, but you should always double-check your terminal and desk information to avoid a last-minute dash between buildings.

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The Fly Delta app now includes an auto check-in feature. Passengers flying on domestic services with Delta Air Lines can now be checked in automatically via the carrier's iOS and Android apps. The new functionality is available on the latest version of the app.

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The maximum weight in Premium and Economy is 23kg per bag. If yours are heavier than that, you'll need to pay an overweight baggage fee at the airport. In Upper Class the maximum weight is 32kg per bag.

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All Virgin Atlantic Clubhouse lounges are open to airline passengers with an Upper Class boarding pass, specific elite members, eligible Amex cardholders, and those flying Delta One to or from the U.K.

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Delta has nine official boarding zones, but with a dedicated protocol for who can preboard the plane, there are essentially 10 groups when it comes down to it. First up is the opportunity for those that need extra time to board the plane as well as active-duty U.S. military members with identification.

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Comparing Security Programs
CLEAR Plus is a faster way to verify your identity, so you don't have to wait in crowded lines to have your ID checked. A CLEAR Ambassador will escort you to the front for physical screening. Sky Priority offers similar benefits, but on a flight-by-flight basis. Compare the benefits.

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