Do I have to clear immigration to visit Jewel Changi?

Make sure you have valid travel documents, permits and visas if applicable. All visitors must pass immigration to exit the transit area before visiting Jewel. Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals).



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Make sure you have valid travel documents, permits and visas if applicable. All visitors must pass immigration to exit the transit area before visiting Jewel. Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals).

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Just remain in the transit area. You won't need to clear arrival immigration and check in again for your connecting flight, so you won't need a visa to enter Singapore.

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Note that passengers are required to go through security screening before heading to the boarding gate of their onward flight.

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Jewel is connected to the Arrival Hall (level 1) of Terminal 1. Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 2 (near row 1). Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 3 (near row 11).

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Recommended Duration: If you have sufficient time on your hands, we recommend spending between 4-5 hours to leisurely explore all the Jewel Changi attractions, restaurants and retail outlets.

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All travellers are required to submit the SG Arrival Card before arriving in Singapore, except:
  • Those transiting/transferring through Singapore without seeking immigration clearance; and.
  • Residents (Singapore citizens, Permanent Residents, Long-Term Pass holders*) travelling through Woodlands and Tuas Checkpoints.


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The estimated time taken to travel between the terminals using the transit shuttle bus is as follows: T4 to T1: 18mins. T1 to T3: 6mins.

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It depends on how your ticket was booked. If your flights were booked under one ticket, your bags will be checked through to your final destination. If your flights were booked under separate tickets, you will need to collect your bags and recheck them before your connecting flight.

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