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Do I need a printed ticket at the airport?

Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.



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Boarding passes are always required to board a flight. Often, airlines accept either paper or electronic boarding passes (on phone or tablet).

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Since 2008, it has been mandatory for all IATA member airlines to issue e-tickets (although some continued to offer paper tickets, usually for a fee). At the time, IATA estimated that the move to fully electronic ticketing could save the industry over $3 billion each year.

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You can use your mobile boarding pass at most airports. Before you leave, check to see if your departure or connecting airports accept mobile boarding passes: Does my airport accept mobile boarding passes? Find your airport, then look under 'Airport details' to see if mobile boarding passes are available.

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At the gate, e-ticket passengers need only show a valid photo identification card such as a driver's license to claim their spot on the aircraft. Once the airline confirms the traveler's information, it issues a boarding pass that the traveler uses to board the plane.

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No. A boarding pass is a document (either paper or electronic) that shows a gate agent that you're allowed to board a plane for a particular flight. An e-ticket has a bunch of information that the gate agent doesn't need—including what you paid for the ticket and where you bought it.

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You might show the ticket for your flight if the check-in agent can't find the booking record simply with your ID document. But you'll need to show a boarding pass on your phone to pass security and get on to a plane.

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Identification
  • Driver's licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent) ...
  • U.S. passport.
  • U.S. passport card.
  • DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
  • U.S. Department of Defense ID, including IDs issued to dependents.
  • Permanent resident card.


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A mobile pass works just fine. No, you can use the electronic one on your phone instead. You have to some some kind of boarding pass, but it doesn't have to be the printed kind. In the US, you need it to clear security and to board the aircraft.

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After purchasing your ticket online, download the file and print your ticket. Passengers can find their e-ticket files in the email sent to them. For domestic flights, passengers do not have to show their e-tickets at the security checkpoints.

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Meanwhile, a paper ticket won't tell you when your flight is canceled. Plus, a poorly printed boarding pass can render your ticket useless at the gate. Hoeller points out that printing a paper ticket and neatly folding it into your passport is much easier than juggling between your personal items and phone.

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E-tickets are typically printed at home, though many venues will permit you to show your e-tickets in your AXS app to enter your event. Unlike e-tickets, AXS Mobile ID tickets are digital and can only be used with the AXS app and cannot be printed.

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