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Do I need the United app to check in?

You can use your wireless-enabled device to check in for your United flight. Go to united.com using your device's internet browser. You can also check in through the United app on your smartphone.



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For a short-haul flight where you are only taking hand luggage, checking in online saves a lot of time and is therefore much better than checking in at the airport. If, on the other hand, you have to check in bulky luggage, it is better to use the classic check-in at the airport for security reasons.

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Online check-in lets you check in from your home or office and print your own boarding pass. You can also choose to have a link to your boarding pass emailed to your mobile device.

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Can I use my mobile boarding pass to go through the security checkpoint and board my flight? Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed.

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If you check in before receiving a negative test result, it could be tricky to get a refund if you are then unlucky enough to test positive. There have been instances where airlines and third parties have refused to refund a seat for COVID positive passengers after they have already checked in online.

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Carry-on bag Carry-on bags are not included unless you're flying to South America, across the Atlantic or on an international flight across the Pacific. You can prepay to check a bag or check a carry-on at your gate for the regular bag fee plus an additional $25.

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Check-in times You can check in online or from the app starting 24 hours before and up to 45 minutes before your flight (90 for international). To check bags or check in at the airport, you must be there a certain amount of time before scheduled departure: Within the U.S. – 45 minutes.

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The difference between an electronic ticket and a boarding pass. Simply put, the difference between an electronic ticket and a boarding pass is that the electronic ticket is a confirmation that you have completed your purchase, and boarding pass is a document that allows you to board on the plane.

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You might show the ticket for your flight if the check-in agent can't find the booking record simply with your ID document. But you'll need to show a boarding pass on your phone to pass security and get on to a plane.

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Why You Should Never Post a Picture of Your Boarding Pass on Social Media, According to Privacy Experts. The document contains sensitive information about you and should be handled with care. Even first-time filers know that an airline boarding pass contains certain information about a traveler.

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If you check-in online prior to your flight, your boarding pass may be emailed to you for printing at home. You can also request a mobile boarding pass, a link for which will be emailed or texted to you.

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If you don't check in, you won't receive a boarding pass that allows you to board the plane, and your seat might be given up to a standby passenger. The check-in process also confirms your traveler details like your passport information and frequent flyer number.

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Simplicity - You can use it anywhere you have Internet access. Eco-friendly - You don't need to print your boarding pass. Just show it on your smartphone or tablet. More direct - If you don't have any baggage you can go straight to the boarding gate.

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Can I have a backpack and a carry-on on United? Yes, you're allowed to bring 1 carry-on bag (9 x 14 x 22 inches (22 x 35 x 56 cm)) and 1 personal item (9 x 10 x 17 inches (22 x 25 x 43 cm)) on most flights.

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A carry on bag is your larger, primary bag, which you'll stow in the overhead bin. A backpack can be your carry on if it meets your airline's carry on size limits. A personal item is a smaller, secondary bag, which you'll stow under the seat in front of you.

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