Do Oyster cards go dormant?

It's memory space, TfL recently said that there were 16.5 million dormant Oyster cards out there with just under 30 million pounds of credit on them. No computer system really wants to have to remember 16.5 million details on its active servers if it can avoid it. So dormant accounts are moved off the active system.



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If you want to do it over the phone, call TfL customer services on 0343 222 1234 between 8am and 8pm. For full info on what to do about lost, stolen or faulty Oyster cards, see the 'Refunds and replacements' section of the TfL website.

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There is no expiry date on Oyster cards.

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  • A £7 cost applies when you get a standard or visitor card.
  • You'll need to top it up in advance of travel.
  • You can't use an Oyster card at any station between Reading and Iver.
  • Some funds are likely to remain unused.
  • Taxis don't accept Oyster Cards.


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You can visit an London Underground station or shop which has Oyster card reading equipment. Given then your card and they will tell you the balance. You can register your Oyster card online using the TfL website. Once registered, you'll be able to view your remaining balance or journey history.

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In conclusion, the main difference between Standard and Visitor Oyster cards is that Standard Oyster cards are reusable, while Visitor Oyster cards are disposable. In addition, standard Oyster cards do not come with a daily price cap, while Visitor Oyster cards do.

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You can add an Oyster card to your account. There is no limit to the amount of Oyster cards you can add to your account. You will need to either confirm a security question and answer if you completed a registration form or give us details of the last journey you made with the Oyster card.

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If your card has failed revenue inspections or we have detected suspicious travel, we may stop it from further use.

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Any contactless payment card such as a debit card, credit card, or prepaid virtual card can be used to perform a contactless payment. The contactless payment is performed exactly the same way as with an Oyster card. Just tap the yellow card reader using a contactless card at the start and end of your journey.

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As a general rule a Travelcard is more expensive than an Oyster card or Contactless payment card. The exception is if you make 3 or more journeys for 6 days or more within a 7 day period. In this case a 7 day Travelcard works out cheaper than an Oyster or Contactless payment card.

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You can add money to an Oyster card or use contactless (card or device) straight away. You only pay for the journeys you make and it's cheaper than buying a paper single or return ticket (train companies may offer special deals on some journeys).

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A Visitor Oyster card* is one of the cheapest ways to pay for single journeys on the bus, Tube, DLR, tram, Uber Boat by Thames Clippers river bus service, London Overground, TfL Rail and most National Rail services in London.

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