As part of the iconic Ritz-Carlton family, The Residences offer an array of extraordinary services to ensure you'll live every day knowing that everything will happen exactly as it should—effortlessly.
People Also Ask
The Ritz-Carlton's Famous $2,000 Rule is a customer service policy that empowers the hotel's employees, referred to as ladies and gentlemen, to spend up to $2,000 per day, per guest, without seeking approval from their superiors, to resolve any guest issues or complaints.
The Ritz-Carlton's typical target market includes: business executives, corporate, leisure travelers, typically middle-aged persons and elders, and families from the upper and upper-middle class section of society.
The Ritz Carlton Hotel is successful because they provide an unparalleled level of service and luxury. From the moment you walk in, you are treated like royalty with a warm welcome from their friendly staff.
Among its celebrity clientele, The Ritz has counted icons as diverse as Charlie Chaplin, designer Coco Chanel, Audrey Hepburn and Madonna. It was, of course, the Paris Ritz—headquarters and playhouse to Coco Chanel, Scott and Zelda Fitzgerald, Cole Porter, and Ingrid Bergman, among others.
The Credo: In this de facto mission statement, the Ritz-Carlton defines guests' care and comfort as its number-one priority, describes the kind of atmosphere it wishes to cultivate (“warm, relaxed, yet refined”), and sets out its expectations for the Ritz-Carlton experience.