Do people say thank you to bus drivers in London?

London is famous for its frostiness – so much so that lots of people feel silly saying 'hello' and 'thank you' to bus drivers in the capital. But it turns out that we should be greeting our dedicated drivers, with a new survey revealing they're happier when passengers are nicer to them.



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Why do people in England thank the bus driver when they get off? They do this in the rest of the UK too, and in Ireland - not sure about the rest of Europe. It's just a cultural convention around politeness and etiquette; thanking someone for a service provided (including a paid service) is very customary in the UK.

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Bus drivers are people who take extra precautions and get people to where they need to go. So as riders, we can at least say thank you. It might not mean a lot to you, but it'll mean a lot to the driver. The proverb of thanking the bus driver is not only something you should do every once in a while, but every day.

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There are those who think saying “Thanks” to your bus driver is ridiculous. And perhaps hearing the word all day starts being monotonous and annoying for some drivers. Others see it as a polite thing to do, especially it's heartfelt. Regardless, it happens, and people do notice it.

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If you're looking for ways to show your bus driver employees appreciation so they feel valued, here are 15 ideas:
  1. Provide free meals. ...
  2. Offer bonus pay for safe driving. ...
  3. Provide paid time off. ...
  4. Offer flexible scheduling. ...
  5. Get Flowers Delivered. ...
  6. Pay for their fuel costs. ...
  7. Give them a raise. ...
  8. Provide free or discounted rides.


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While they're sometimes overlooked, school bus drivers deserve gifts just as much as other school staff members. Driving the bus is the most important part of their job, but the care they pour into the role is what makes them shine.

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Does saying thank you upon exiting the bus, drive bus drivers nuts? No it won't. You'll surprise them as no one does but everyone should. Being thoughtful of others and thanking them for their service is good manners which everyone should work on to make this a better place to live in.

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A small survey of 77 drivers suggested a greeting from a passenger was meaningful to them, the researchers said. Of 116 passengers questioned at a bus station, 84% said they believed engaging with the driver had a positive impact, according to the findings.

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You also need to tap out if you are travelling on the national railway network if you are travelling on your Oystercard. You do not need to tap out on London buses or trams, as it is a fixed fare. If you try, the system will either just ignore it (The correct response) or charge you another fare.

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Touch in at the start of your journey and touch out at the end on yellow card readers using contactless (card or device). Only touch in on buses and trams. Find out more about touching in and out.

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They are thanked roughly five times more than any other profession, with drivers saying it is one of the best things about their job. Some 40% of them are thanked more than 50 times a day, which an overwhelming majority said positively impacts their wellbeing.

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The top reasons for the shortage, cited by the over 220 school leaders and staff surveyed, were issues recruiting new bus drivers and drivers retiring. The respondents also cited driver pay, losing drivers to private industry, and Covid-19 concerns. The company also found 3 out of 4 respondents said school ...

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Why do you say thank you to the bus driver? Dozens of London bus drivers who were interviewed as part of the research said passengers greeting them with 'good morning' or 'thank you' have a positive impact on their happiness and job satisfaction. They said it made them feel 'respected', 'seen' and 'appreciated'.

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If you are late for a meeting because traffic was bad or you missed your bus, don't blame the traffic or the bus for your mistake. Rather, say something like: “I'm so sorry I am late; it was completely my fault for missing my bus and I will make sure this doesn't happen again”.

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