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Do screenshots of railcards work?

Digital railcards must be shown in the app, screenshots are not acceptable - so the fact it's a fake will be easily spotted.



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No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.

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Show Your eTicket Open the eTicket on your mobile device and show the barcode to the conductor. You can even print your eTicket before you arrive at the station.

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Can I use my railcard to buy a ticket for someone else? Many railcards allow you to buy tickets for people who are travelling with you. You cannot buy tickets with a railcard discount and give them to someone who will be travelling alone without a railcard.

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The second cardholder can now use this download code to download the Railcard onto their device, however you can only store a digital Railcard on a maximum of 2 devices. If you need to delete a Railcard from a device you can also do this within your account.

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Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.

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It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary.

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