In the peak season, the best time slots do sell out, so it is strongly recommended that you purchase your tickets before your trip to Sintra.
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Much of Sintra's charm is due to its fascinating past, attracting more and more international crowds every day. Walking or driving through the area, it is virtually impossible not to be impressed by the density of architectural attractions for a relatively small territory.
If you're in Sintra and you decide at the last minute to visit the Pena Palace and Park, or you don't want to be limited to visiting the attraction on a specific day and time, you can buy your tickets directly at the entrance.
If you arrive at the Palace of Pena after the time slot you booked, you will not be able to enter and your ticket cannot be refunded (see the general sales conditions here). Plan your trip ahead, to ensure you do not get late.
In my experience it's best to visit Pena Palace in the morning as it gets packed, while the other attractions have more manageable crowds. Ensure you book the tickets to Pena Palace online in advance to save significant time. The visit will take you around two hours.
Starting your day before 9 a.m. is ideal! (The buses in Sintra start running between 9:15 and 9:30 a.m., so if you can be there around that time, it will be less crowded than later in the day.)
The 434 bus service is designed for tourists, and the fares reflect this. The highly promoted 24-hour ticket costs €15, a single fare costs € 4.10, and the Pena Circuit Round Trip €7.60.
Children up to 5 years old and Seniors > 80 years old have free admission, but requires a ticket. Once inside Quinta da Regaleira the visit rules must be respected. Keep your ticket until the end of your visit. Throughout the year the Palace, the Chapel and eventual exhibition spaces close 30 minutes before de garden.
Sintra has many more varied sights and attractions than Cascais, which makes it the best choice for a day trip. Cascais is a lively resort town with a much wider selection of restaurants, bars and shops, and it tends to be less expensive.
Don't be like me—wear sneakers, or at least sturdier sandals. Due to its altitude and location closer to the coast, Sintra is often chillier than Lisbon, which was definitely the case when we visited. I recommend dressing in layers, and bringing a light jacket or sweater.
Sintra in half a dayNo matter what you've seen or read, half a day is not long enough to fully appreciate Sintra. Three hours is only just enough time to see the historic centre and the Quinta da Regaleira (or Palácio Nacional de Sintra).
A typical visit to the Castelo dos Mouros lasts 60-90 minutes, and is a surprisingly large complex. The peak hours are the early afternoon (12:00-14:00) just after everyone has had their lunch in Sintra town and then head into the hills, where the Pena Palace and Moors castle are situated.