Southern On Track app. Meet the fastest, easiest and smartest train assistant – the free Southern On Track app. Enjoy tailored, live information and nationwide journey planning.
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Contactless pay as you go (PAYG)Just touch your debit or credit card on a yellow card reader to pay for your journey, the same as you would with your Oyster card, and you won't have to queue for tickets at the station and won't have to top up. Always remember to touch in and out.
The satisfaction level among commuters was just 68 per cent for both the Govia Thameslink franchise and for Southeastern, with Southern on 70 per cent.
It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary.
Purchasing Tickets OnboardPassengers who do so are not guaranteed a seat and may be instructed to get off the train at the next station stop. In those limited circumstances when you are permitted to purchase your tickets onboard, you may pay with cash.
Customers boarding at unstaffed stations who want to buy tickets with their credit card can do so on Amtrak.com or on their mobile phone prior to boarding.