Do Uber drivers have access to your phone number?

No. Everything is routed through the system so that yours and the driver's numbers are kept private. Ever lost something in an Uber and called the driver only to get an uber voicemail? That's because you only have access to the driver before and during the ride temporarily.



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Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden. Drivers can take your call, but they can't see your actual phone number. And if you're on your way home, it's best not to let the driver know that.

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Uber drivers don't see anything but the first name you gave to Uber and whatever address you're being picked up at, or that you're having food dropped off at. We don't have any of your information at all, and after the ride or delivery is completed, the address gets deleted from the app.

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The Uber platform was built with safety in mind. Through incident prevention tools, insurance coverage, and technology that keeps you connected, we're dedicated to helping you move safely and focus on what matters most.

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We use technology to help keep your phone number private, so neither drivers nor riders will see each other's numbers when communicating through the Uber app. Once a trip is completed, the app also protects rider information by concealing specific pickup and dropoff addresses in a driver's trip history.

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Uber, Lyft and several other ride share systems use GPS tracking devices from a trusted dealer such as GPS Leaders to track the driver's location and also follow the rider. They also install the accelerometers to determine how fast the drivers corner, start and stop.

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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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Uber announced a series of new features Friday aimed at enhancing drivers' experiences on the ridesharing app. Drivers across the U.S. will be able to see exactly how much they will earn and where they will be going before they accept a trip.

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If you've uploaded a photo, they can see it when you request and during a ride. When the ride is complete they can't see your info. The importance of uploading a photo is that both you and the driver can verify that the correct ride is given to the correct passenger.

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Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.

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Yes, you can delete your account and create a new one. However, you will need to use a unique email and phone number for the new Uber account.

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Based on your description of the situation, you can always prevent future pick ups with a driver if there is serious cause for concern by giving a 1 star rating. This will block you from being matched with the same driver again in the future.

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