Do you ask the Uber driver their name?

The proper etiquette (that nobody follows) is for the rider to identify themselves first, by saying “Uber for PaxName?” Followed by the driver saying “yes, I am DriverName.” The passenger has all the driver's info on the app: the car type, the license plate, a picture of the driver, and a driver name.



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The Uber rider app has the driver photo, legal, first name, and vehicle make/model/color and license plate number.

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However, using a fake name may violate the terms of service agreement and can result in account suspension or termination. Additionally, providing false information to Uber may also be illegal in certain jurisdictions. It's recommended to use your real name when creating an Uber account to avoid any issues.

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When you get into an Uber, it's polite to greet the driver with a friendly hello or good morning/afternoon/evening. Assuming the car and the license plate and the picture of the driver match up, “Hi [first name]! How are you?

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Be kind and respectful. As outlined in Uber's Community Guidelines, please respect fellow passengers and your driver and their car.

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How it works
  1. Request your ride. Tap to open the app and request a ride as you normally would.
  2. Tap the 'Any pickup notes? ' field. Select from pre-written messages or write your own.
  3. Hit Send. Let your driver know where you are or other helpful updates.


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Can I see how much I was tipped by a specific rider or customer? To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.

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The first red flag is very obvious and should be checked before getting in the car. You want to be sure the license plate on the vehicle matches the one that appears in the app. If it doesn't match with the app, or even worse they don't have a license plate, do not get into the vehicle.

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Uber's 2019-2020 Safety Report states that 99.9% of all Uber rides are completed without incident. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and misconduct in the U.S., including that 20 people were killed in assaults.

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In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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Lyft and Uber have a STRICT policy against unaccompanied minors. A driver does have a right to ask your age or ask you to verify your age with a picture ID if there is reason to belive a passenger is under 18. That ID must have your name and date of birth.

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Uber says audio files are encrypted and stored on the device of the person who enabled it. The company explains that “no one can listen to the audio — including Uber, the rider or the driver” while the recording is on a device. Uber does not have access to it unless one of the parties submits an issue and attaches it.

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In addition to the Check Your Ride safety steps, you can also ask the driver to confirm your name before you get in the car.

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You may occasionally get a ride request with a destination that's far away. You'll see “Long trip” with an estimated trip time at the bottom of your screen when one of these requests is sent to you. If a trip like this is farther than you want to drive, you can always decline.

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Drivers are independent contractors. Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We're here to help, but cannot guarantee that a driver has your item or can deliver it to you.

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