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Do you get an e-ticket with TUI?

E-ticketing has been introduced by Thomson and First Choice for all online beach holiday bookings.



Yes, TUI provides all passengers with a digital "e-ticket" or "Booking Confirmation," which contains your flight details, reference number, and hotel vouchers if you booked a package. In 2026, the primary way to access this is through the "myTUI" app or via the email confirmation sent immediately after booking. For your flights, the e-ticket itself is not a boarding pass; you must still complete the online check-in process (usually starting 48 hours before your flight) to receive your official mobile or printable boarding pass. If you have booked a "Flight Only" or a "Package Holiday," your e-ticket serves as your legal proof of purchase. TUI has moved toward a "paperless" system to improve sustainability, so you are encouraged to keep a digital copy on your smartphone, though you can still print a PDF version if you prefer to have a physical backup for customs or hotel check-in purposes during your 2026 holiday.

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TUI flights When you get to the airport, you can either show your mobile boarding passes, or a printout of the PDF. That said, mobile boarding passes aren't available on all routes – if they're not available, you'll need to print the PDF.

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There is no need to print tickets thanks to e-tickets. In other words, e-ticket or online flight tickets have replaced the print ones. Passengers and airline company makes a contract through e-tickets. Passengers' ticket details are secured in the company's database through encryptions such as PNR.

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A flight ticket and E-ticket are almost the same thing. During check-in, you pick up your boarding pass and counter agents may ask you to showing the flight ticket or E-ticket and a valid travel document at the check-in counter.

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An electronic ticket is a non-physical ticket issued by the airline and stored in the airline's system in the place of physical tickets. Some e-tickets are issued immediately after booking and others may be issued closer to departure. You will receive your e-ticket no later than 24 hours before departure.

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You can access your travel documents and print them out as from 21 days before departure via 'myTUI'. Your reservation number (7 or 12 numbers) and a copy of your reservation suffice to check in for your flight.

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Yes. You can show your E-Ticket directly to the driver on your smartphone or device when boarding. This is the quickest and easiest way.

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The RDG later confirmed that screenshots of tickets may be accepted as valid tickets if the barcode can be validated by an inspector using a scanner, but it said this is not recommended as it increases the chances of the ticket becoming obscured and unreadable.

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Digital boarding passes Once you've checked in, you can download and store your boarding passes on your phone – they're available for most our flights. You can check out our inflight food and drinks menu before you go, too.

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Online check-in is possible from 24 to 1 hour before departure. Only carrying hand baggage? Check in online, download your boarding pass and go straight to security control and then to the gate. Choose your type of seat and check in.

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When a customer purchases an e-ticket, the e-ticket is emailed to them as a PDF file or stored in an online ticketing system. The e-ticket contains information such as the customer's name, flight number, seat number and other relevant details about the purchase.

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The e-ticket receipt often looks similar to an old-style paper ticket but doesn't need to be presented at the check-in counter on the day of your flight (although we suggest you have it with you, just in case as it serves as proof that your ticket was issued).

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Many airports are installing self-service check-in desks, which can help save time as there are rarely any queues for them. If you see one, type in your information on the screen (usually your eTicket's reservation number, your passport number, and/or your flight details), and it'll print your boarding pass for you.

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After purchasing your ticket online, download the file and print your ticket. Passengers can find their e-ticket files in the email sent to them. For domestic flights, passengers do not have to show their e-tickets at the security checkpoints.

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HOW TO USE E-TICKETS. Each e-ticket is scanned at the entrance to the venue and its validity is checked using the unique and different barcode (usually QR code) for each ticket.

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