Specific features vary by route, but Business Class includes extra legroom, a wide and comfortable seat, and complimentary non-alcoholic beverages (not offered in Acela Business Class).
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Flexible diningA wide selection of wine, beer, and spirits (the first one is on us), plus unlimited soft drinks throughout the journey. Complimentary room service provided by the Sleeping Car attendant.
A few standouts where it is worthwhile to upgrade to business class? One is the Coast Starlight, because it has a separate observation car reserved for business class riders. Another is the Pacific Surfliner, which has big tables in business class that let you balance computers and drinks and have room for stretching.
General Guidelines: Tipping is NOT required, but is considered correct for the service crew personnel on the train. Recommendations: Snack bar attendant: roughly 10%. Dining car: 15% of menu prices (sleeping car passengers may want to note this when ordering their meals).
The Business Class car is the last car on the train and is configured with forward-facing seats and two conference tables with four seats each. All the seats are rotated by the train crew to face forward, except for the seats at the conference tables, which means you could end up sitting in a rear-facing seat.
Seat selection is available on Acela and in Business Class on Northeast Regional, Carolinian, Palmetto and Vermonter. Your seat will be automatically assigned when you complete your reservation.
You may bring your own food and beverages onboard for consumption at your seat or private Sleeping Car accommodations. However, you can only consume food and beverages purchased in Dining and Lounge Cars in those cars. Personal food and beverages are allowed in the upper level of Superliner Sightseer Lounges.
Most Amtrak routes offer Café service, with a variety of meals, snacks and beverages for sale. Customers in all classes of service are invited to the Café and service is available from early morning until late at night.
A small cooler counts as a carry-on bag, and you can bring snacks, meals, take out food from nearby restaurants and even alcohol on Amtrak (note that to consume alcohol, you must be in a roomette or bedroom).
If you're traveling in coach on some of Amtrak's long-distance train services, you'll now have the opportunity to use the dining car onboard. Coach passengers will now be able to enjoy full-fledged meals for an additional cost in the dining car, which was a beloved service removed during the COVID-19 pandemic.
Lounge access is included in most business and first class tickets, with exceptions. As a rule of thumb, most Business and First Class tickets will include access to an airport lounge for use prior to your departure.
You can get free access to an airline lounge by redeeming miles or opening a credit card with lounge benefits. Airline elite status also comes with lounge benefits. If you're a U.S. military member on active duty, you might qualify for free lounge access with select airlines.
On most airlines and aircraft, this means you'll sit in a recliner-style seat that offers more space and legroom than economy. Some transcontinental flights, however, may have business-class lie-flat seats, but this varies based on the airline and aircraft.
The average Amtrak Coach seat measures 23 inches in width (compared to around 17 inches for airplane equivalent seating) with exceptional legroom and the ability to recline for an even more comfortable sleeping position.
For first class passengers, I do think the Acela splurge is worthwhile. However, if I was just traveling in business class (called coach on the regional trains), I likely would just stick to a regional train, where tickets can be half the price of Acela.
An Amtrak revenue management specialist told Trains last year that Business Class on the Auto Train had the effect of raising coach fares to the point where the company was losing business, so reservations agents had to “manually” override the yield management system to lower the price points.