Accepting and Rejecting Uber Eats Offers (How it Works, What to Accept) Uber Eats independent contractors are allowed to decide whether to accept or decline any delivery offers. In fact, Uber Eats can not legally make you accept any deliveries.

That’s an excellent and very common question. The short answer is: No, you generally do not get in “trouble” in the traditional sense for declining or not accepting Uber Eats delivery offers.

However, there are important nuances, consequences, and a system of incentives designed to encourage acceptance. Let’s break it down.

What Happens When You Decline an Order?

1. No Direct Penalty or “Strike”: Uber Eats does not deactivate (fire) drivers for having a low acceptance rate. Your ability to log on and receive offers is not directly blocked by declining orders.
2. It Affects Your Acceptance Rate (AR): This is a percentage that shows how many of the last 100 delivery requests you accepted. This number goes down when you decline an offer.
3. You May Miss Out on Incentives and Information:
   • Uber Pro / Gold/Diamond/Platinum Tiers: In many markets, Uber has a “Pro” rewards program. Your tier (and its benefits) is determined by your acceptance rate and cancellation rate. Benefits for higher tiers can include:
     • Seeing the delivery address and estimated earnings before you accept an order (this is the biggest one).
     • Seeing the item count in the order.
     • Higher priority for support calls.
     • Cash back on gas, etc.
   • If your AR drops below the required threshold (often 85% or higher), you lose these benefits. You’ll go back to seeing only the restaurant name and a generalized map area before accepting.
4. The