Do you get your money back if your train is delayed?

If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late. You need to keep your train tickets to get a refund.



People Also Ask

You will also have the right to accommodation if the wait lasts until the next day. In delays between 60 and 119 minutes, you will be entitled to a minimum compensation of 25% of the ticket price. If the delay is greater than 120 minutes, you will be entitled to at least 50% of the price.

MORE DETAILS

Flexible tickets Anytime, Off-Peak and Super Off-Peak can be bought as Single or Returns. Single tickets - each is refundable. Return tickets - are refundable where both directions are unused.

MORE DETAILS

Claims can be made online, or by post using a form that you can download from a train company website or get from a staffed station. Some train companies allow customers to register certain kinds of tickets online to make future claims quicker and easier.

MORE DETAILS

Refunds: Full refund to original form of payment with no fees if canceled 121 days or more before departure. Refund to original form of payment with 25% fee charged if canceled 120 to 15 days before departure. Within 14 days of departure, only refundable to non-refundable eVoucher with a 25% cancellation fee.

MORE DETAILS

The controversy surrounding the size of trains designed for the Asturias and Cantabria tracks that are incompatible with the narrow gauge tunnels has forced the resignation of the president of train operator Renfe, Isaías Táboas, as well as the current Secretary of State for Transport, Isabel Pardo de Vera.

MORE DETAILS

What is Delay Compensation? Certain devices, plug-ins, and track delays may introduce latency. Live's Delay Compensation automatically compensates audio, automation, and modulation by offsetting all tracks by the required amount to keep them in sync with each-other.

MORE DETAILS

The railway administration shall, notwithstanding anything contained in any other law, be liable to pay compensation to such extent as may be prescribed and to that extent only for loss occasioned by the death of a passenger, dying as a result of such accident, and for personal injury and loss, destruction, damage or ...

MORE DETAILS

If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

MORE DETAILS

Delay is the extra time it takes a train to operate on a route due to conflicts with other traffic. Reduction in delay is often used by the railroads to calculate the benefit of a project or operational change. However the specific factors that cause these delays are not well understood.

MORE DETAILS

Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

MORE DETAILS

One-click Delay Repay makes sure your claim is made and paid in one-click. We'll confirm your claim within 30 minutes and put the money back on the card you paid within 3 to 5 days.

MORE DETAILS

Refunds can take an average of 3-5 days to process.

MORE DETAILS

(usually 24 hours depending on the train operator you booked with). In other cases, press the button that calculates your refund.

MORE DETAILS