Do you go through customs or baggage claim first?

After clearing immigration, proceed to the baggage reclaim area to collect your bags. If you are on an international flight connecting to a U.S. destination, make sure you claim your baggage before going through U.S. Customs.



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Baggage claim is in between passport control and customs. The reason you have to claim your baggage before customs, is to give you a chance to declare the required goods. Additionally, it gives customs a chance to identify suspicious passengers, and then pick them for checks on the way through.

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Usually, you go through customs when you exit the airport at your final destination. However, if you have a layover in a different city in your destination country, you may need to go through customs before your connecting flight.

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If you have checked any bags in then you will need to collect them at Baggage Reclaim. If you already have all of your baggage you can go straight to Customs. Information screens in the reclaim hall will tell you where to collect your bag from. When you see your bag remove it from the belt.

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Upon check in, your checked baggage will be provided to TSA for security screening. Once the screening process has completed, your airline will transport your checked baggage on your respective flight as well as deliver it to the baggage claim area.

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Baggage claim is usually after customs when a person arrives from an international flight at an airport. This is because customs is responsible for inspecting the items that you are bringing into the country, and they need to do this before you can collect your luggage.

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How to find your way around an airport
  • Arrive in the right spot — and at the right time. Follow the signs at your respective airport to make sure you find the correct terminal building for your flight. ...
  • Check in. ...
  • Go through the security checkpoint. ...
  • Find your gate. ...
  • Wait at the gate. ...
  • Board the airplane. ...
  • Retrieve your luggage.


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Not only will you need to part with your bag, but you'll need to figure out where to pick it up after you land. In most cases, gate checked bags will be sent to the baggage claim along with all the paid, checked luggage. Meaning you'll have to say goodbye to that speedy exit at your destination.

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You can go through immigration without your luggage, but customs will be located after baggage claim.

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The fastest way to pass immigration quickly is to use the electronic gates wherever possible. I recently passed through Terminal 5 in less than two minutes this way. U.S. passport holders have been able to use U.K. ePassport gates at major U.K. airports including all London Heathrow terminals since 2019.

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Customs Action Steps
  • Complete the Customs Declaration Form while on the flight.
  • Ask questions to your flight attendant or traveling companions as needed.
  • Declare any goods you have with you that might have restrictions, and/or goods you purchased in country when returning to your home country.


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5. When do you go through customs on international flights? Usually, you go through customs when you exit the airport at your final destination. However, if you have a layover in a different city in your destination country, you may need to go through customs before your connecting flight.

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While on your flight, your flight attendant will distribute a Customs Declaration Form. Most forms ask the point of exit and entry of your flight, your flight number, and what goods you may be bringing into the country (forms might list prohibited items for the respective country).

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For international arrivals, the baggage reclaim area is a restricted area, after passport and visa control and before clearing customs, so that all baggage can be inspected by customs agents, but the passenger does not have to handle heavy baggage while moving through the passport booth.

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Copies of all identification documents for travel
Having photocopies of your important travel documents can save you a headache if you lose your important travel documents. Keep your original documents in your carry-on or personal item. You can store one copy of these identification documents in each checked bag.

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Terminal 3 Customs/Border Force is on the Ground Floor by Zone C. Use the red phone there to reach an officer. Border Force Customer Service at Terminal 3: +44 020 8910 3719 Hours of Operation: 24/7 but 10pm - 6am only has a skeleton crew so there might be a little delay.

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How long does customs usually take? On average, it takes travelers 17 minutes and 53 seconds to get through Immigration and Customs. This number will vary based on the airport you're traveling through, the time of year you're traveling, and the time of day you're arriving at the airport.

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When layover flights are booked with the same airline, your baggage will be automatically transferred through to your final destination. However, if the two flights are with different airlines, you may have to claim and re-check your baggage during your layover.

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A typical baggage claim area contains baggage carousels or conveyor systems that deliver checked baggage to the passenger. The baggage claim area generally contains the airline's customer service counter for claiming oversized baggage or reporting missing or damaged baggage.

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Gate checking is the process of checking your bag at the gate to be stored in the cargo hold of the aircraft. This is different from regularly checking your bag, as the process is normally completed at a check-in desk/ticket counter pre-security, rather than at the departure gate before you board your flight.

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