Do you need an account to use Lyft?

Rides can't be requested without an attached Lyft account. To request a ride on the web: Go to ride.lyft.com. Enter the pickup and drop-off locations.



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Please keep in mind, all Family members must be at least 18 years old to have a Lyft account. Note: Passengers under the age of 18 aren't allowed to travel alone, even if an adult holds a Lyft Family account.

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Like any other business, tipping your Uber or Lyft driver is a common courtesy rather than an obligation. Tips of anything between 10% to 20% based on how well the drive was and the length of the trip, and overall ride cost. For the average Uber or Lyft ride, this translates to anywhere from $4 to $6.

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Learn more here. Riders can simply present a barcode or unique ID number from their Lyft app and add cash, turning physical cash into Lyft Cash. Lyft Cash can then be used in their Lyft account to book rides with no added fees or charges.

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The charge on your credit card is placed after the ride is complete. So the answer is ,”After.” (One small caveat: prior to the ride, Lyft may place a temporary authorization hold on your credit card. This isn't a charge, but it can show up on your credit card statement.

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It's 833-USE-UBER.” Examples of text messages sent after requesting a ride and confirming a trip. Customers can dial 833-USE-UBER (873-8237) to speak with an Uber agent in English or Spanish to request or reserve a ride.

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If you request a ride during times of really high demand, you'll pay an inflated rate. Times of high demand and low driver supply are called Prime Time. Prime Time fees are extra fees that Lyft charges during busy times.

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Uber has a rule that a rider must be 18 years or older or have an adult with them. It is actually against Uber rules for a child or anyone under 18 to ride alone so be ware the driver may not pick your child up if you try to do this.

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When you verify your account, we ask you to provide a video selfie and your identity document or licence, so that we can verify your identity. In some cases, additional identity documents (such as a passport) may be requested as part of this process.

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Customers can request a ride by dialing 1-833-USE-UBER.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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Uber may request a photo of your state or country identification card. If so, lay it on a flat surface as you did your payment card, then line it up within the green rectangular boundary. As before, the photo will snap automatically. Click “Done” when you are finished.

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Here's the simple step-by-step on how to use Uber for the first time:
  1. Open and log into the Uber app on your device.
  2. Type your destination into the “Where to?” section.
  3. Select the type of vehicle you would like at the bottom of the screen.
  4. Tap “request” and then confirm the pickup location.


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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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You can pay for rides by cash or card. To pay for rides by card, first add the card in the app. You can add up to 5 cards. Card payments are available for rides in the iOS (version 8.0 or higher) or Android (version 4.0 or higher) app.

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