Do you need to check-in online for ferry?

Generally yes, but not all ferry companies currently offer e-ticket options. Once you complete your online booking, a confirmation email will provide details about the check-in process. If e-tickets are supported by your ferry company, you'll only have to download them to your phone.



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The check-in process is mandatory and applies to all ports of departure. This should be done either at the check-in desk of the shipping company, located in the harbor/pier/booth or at the appropriate ticket office indicated at the end of the booking process.

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Checking in online is far more convenient than checking in at the airport. However, if you have to check in special luggage such as bulky goods or a pet, you should rather use the classic method.

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Some ferry companies allow you to board by simply showing your booking confirmation email, which includes your personal details and your reservation code. You can either show the email on your device (phone, tablet) or print it out and bring it with you.

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If you are running late and are likely to miss your ferry, we suggest proceeding to the port to see if the ferry company will allow you to change the ticket to a different day or departure time. Keep in mind that if you do miss your ferry, the tickets are non-refundable.

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If you are travelling as a foot passenger, the final passport control and security check takes place when you are called to the gate for the bus that takes you from the terminal to the ferry. You will also have had to show your passport when yo check-in. French Customs officers may be at Caen.

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What types of security procedures should a traveler expect? By entering the Ferry property, people agree to searches of their baggage,vehicle, person or property and to provide a photo ID upon request.

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The water is fine. Most places don't have bottled water.

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TRAVEL ESSENTIALS
  • Documents: All passengers need a valid passport to travel with us.
  • Your vehicle: Check your vehicle meets the requirements for the country you are visiting.
  • Plan your journey to the port: Passengers must check in at least 60 minutes before departure .


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How many bags can I bring on the ferry? Walk-on passengers are allowed up to 100 pounds of hand-carried baggage. Passengers are responsible for the handling and safety of their own bags. Baggage carts are driven from terminals and parked on the vessel car deck to offer assistance.

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Foot passengers cannot transport firearms, ammunition or any other item considered to be a dangerous weapon, such as bows and arrows, knives (including chef's knives) swords etc, on board our vessels.

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Make sure you leave in plenty of time – check-in closes 90 minutes prior to scheduled departure time for foot passengers and customers travelling with pets, and 60 minutes for all other categories of traffic. Need more flexibility to your booking?

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Generally, the etiquette for boarding a ferry is to follow the first come, first served principle. This means that people who have been waiting in line for the ferry should board before those who arrive later.

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Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.

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If a vehicle is broken down onboard, the responsibility ultimately is with the owner of the vehicle. The ferry crew is under no obligation to re-start vehicles that have broken down.

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Accommodations on board for overnight trips When traveling by sea during the night hours it is possible to sleep with an assigned seat, in an armchair or in a berth, or perhaps in an exclusive cabin depending on the type of accommodation on board selected during the booking phase.

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