Do you need to show your Railcard?

Yes. You must show your valid Two Together Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.



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Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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If you have forgotten your Railcard you may be asked to purchase another ticket. The conditions of travel state that the Railcard must be carried by the customer in order for the ticket to be valid.

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Why can't the Network Railcard be used before 10:00am Monday to Friday? The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.

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Unfortunately you can only have one version of your Railcard – either plastic or digital.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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You don't need to show the Railcard when entering/exiting the station, but will need to show it if there is someone checking tickets.

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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you.

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It is possible to add multiple Railcards for different people who are travelling. When the fares are displayed, click on one of the prices to see how much money you have saved with your Railcard. Your total journey cost will include the correct discounts for each of the passengers and Railcards entered.

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Yes you can.

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Time Restrictions The only time you can't use your Two Together Railcard is at morning peak times, ie before 0930 Monday to Friday. Remember, on weekends and public holidays this restriction doesn't apply, so you can get out and start having adventures whatever time you like.

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You will be asked to provide a digital passport-style photo if you select 'Digital'.

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Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.

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