Do you thank the bus driver in London?

London is famous for its frostiness – so much so that lots of people feel silly saying 'hello' and 'thank you' to bus drivers in the capital. But it turns out that we should be greeting our dedicated drivers, with a new survey revealing they're happier when passengers are nicer to them.



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Is it normal to thank the bus driver? At the time of writing, a BuzzFeed poll had found that more than 15,300 people said they thanked the driver – 82% of respondents – while just 8% admitted to alighting in silence.

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It is accepted as a social protocol and simple courtesy, certainly in the UK. The driver has provided a service to you. So saying thank-you is no different to saying thank-you to a person for serving you dinner or when you have finished and they are taking your plate away.

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A small survey of 77 drivers suggested a greeting from a passenger was meaningful to them, the researchers said. Of 116 passengers questioned at a bus station, 84% said they believed engaging with the driver had a positive impact, according to the findings.

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Do bus drivers like it when people say thank you? Dozens of London bus drivers who were interviewed as part of the research said passengers greeting them with 'good morning' or 'thank you' have a positive impact on their happiness and job satisfaction. They said it made them feel 'respected', 'seen' and 'appreciated'.

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There are those who think saying “Thanks” to your bus driver is ridiculous. And perhaps hearing the word all day starts being monotonous and annoying for some drivers. Others see it as a polite thing to do, especially it's heartfelt. Regardless, it happens, and people do notice it.

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Unspoken etiquette To score extra brownie points with the locals, always, always, always let people off the bus first. Then, let elderly passengers and those who arrived before you filter onto the bus ahead of you. If no seats are available, make sure not to block the aisle, so people can leave easily.

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Hello or Good morning/afternoon, and Thank You on the way out - it's generally a thankless job, and it never hurts to recognise someone. You just might really make a difference to their whole day! Do bus drivers care when people say thank you?

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Touch in at the start of your journey and touch out at the end on yellow card readers using contactless (card or device). Only touch in on buses and trams. Find out more about touching in and out.

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Why do people in England thank the bus driver when they get off? They do this in the rest of the UK too, and in Ireland - not sure about the rest of Europe. It's just a cultural convention around politeness and etiquette; thanking someone for a service provided (including a paid service) is very customary in the UK.

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If you're looking for ways to show your bus driver employees appreciation so they feel valued, here are 15 ideas:
  1. Provide free meals. ...
  2. Offer bonus pay for safe driving. ...
  3. Provide paid time off. ...
  4. Offer flexible scheduling. ...
  5. Get Flowers Delivered. ...
  6. Pay for their fuel costs. ...
  7. Give them a raise. ...
  8. Provide free or discounted rides.


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They are thanked roughly five times more than any other profession, with drivers saying it is one of the best things about their job. Some 40% of them are thanked more than 50 times a day, which an overwhelming majority said positively impacts their wellbeing.

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While they're sometimes overlooked, school bus drivers deserve gifts just as much as other school staff members. Driving the bus is the most important part of their job, but the care they pour into the role is what makes them shine.

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London buses are card only, so you cannot buy a ticket with cash. Use a Visitor Oyster card*, an Oyster card, a Travelcard or a contactless payment card to pay your fare. Unlike the Tube zone fare system, a single London bus journey costs £1.75 no matter how far you go.

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Public Transportation Etiquette Offer your seat to elderly or disabled passengers. If the train or bus is crowded, make sure you leave room for people to move around you. Avoid using the phone as much as possible. If you do talk on the phone, try to keep conversations brief and speak quietly.

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What is the Hopper? Any second bus or tram journey made within one hour of the start of your first journey will be free, if you're using contactless or Oyster pay-as-you-go.

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Door closing warning beeps are a safety feature incorporated into most buses to make passengers aware that the doors are about to close. Until recently no TfL standards existed with regards to the maximum permitted sound level of these warning beepers.

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Breaks and continuous driving The break must last 30 minutes or longer. If your working day is 8 hours 30 minutes or more, you must not drive for more than 7 hours and 45 minutes. You must also take breaks that add up to at least 45 minutes.

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The Top Ten Rules of Public Transportation Etiquette
  1. 1.) Let passengers exit first. ...
  2. 2.) Give up your seat if necessary. ...
  3. 3.) Only take up the space you need. ...
  4. 4.) Be prepared to board. ...
  5. 5.) Keep your business to yourself. ...
  6. 6.) Respect transit staff. ...
  7. 7.) Respect the property. ...
  8. 8.)


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Avoid taking or making calls. Wait until you've reached your destination or transfer spot to make any phone calls. If you're on public transit and have to take an important call that can't wait, keep it short and as quiet as you can.

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