We protect you and the Airbnb communityWe'll block potentially dangerous messages that contain words or numbers that might include contact information or references to other sites, including external links. You can help.
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Safety is important, but we value your privacy too. We never review, scan, or analyze your messaging communications to send you third-party marketing messages. We don't sell reviews or analyses of these communications.
Contacting Hosts is as simple as sending them a quick message on Airbnb to let them know you're interested in their place or experience. For your safety and privacy, guests and Hosts only receive each other's phone numbers after a reservation is confirmed.
Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.
Airbnb doesn't allow for hidden cameras or any other types of concealed recording devices. It does allow hosts to install security cameras in or around the property – as long as they're not in private areas like bedrooms or bathrooms, and as long as they are properly disclosed.
Whereas, instead of deleting your Airbnb account, you can update your information. For example, to change your Airbnb telephone number you can update it from your profile information section and verify your new phone number easily.
A guest can be banned from Airbnb for various reasons, including but not limited to: violating Airbnb's terms of service, damaging a property, inappropriate behavior, or negative reviews from other guests. Airbnb may also take action if a guest has received multiple complaints from hosts or other guests.
When it's a good idea to reach out. Before sending a trip request: You could send a pre-emptive hello or double-check that their place is available. If you have a question: You should be clear about what to expect. Just check the listing description to make sure the answer isn't already there.
For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation. If anyone sends you a message on Airbnb, you'll get an email notification at the address you used to sign up.