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Does Airbnb check ID for guests?

Bookings. If you're a guest booking a place to stay, you'll need to complete identity verification. If you're a guest booking an Experience, you may need to complete identity verification if your Host requires it. This step occurs during checkout and usually takes under a minute to upload your details.



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When you book a stay or when you become a Host, we may need to verify your personal information, such as your legal name, address, phone number, and other contact details. We may also ask for a photo of your government ID and a selfie. Additionally, certain Experiences require you to verify your identity.

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Multiple verifications like email and identity in your confirmed information section. At least 50 words about you, why you joined, or anything else you think others would like to know. A profile photo that shows your face so others can recognize you when you arrive as a guest, or host a stay or experience.

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No, you do not need to disclose your social security and passport information to hosts during the booking process. Fortunately, Airbnb's payment section is quite secure and not prone to hacking, so your bank and credit information are less likely to fall into the wrong hands.

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Tips to avoid Airbnb scams
  1. Check your host's profile and look for anything odd, like requests to use payment systems outside Airbnb.
  2. Confirm you're renting a legal listing by using a reverse image search.
  3. Always remain on the Airbnb app or website when communicating with your host.


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Check the host's profile Airbnb verifies users (both hosts and guests) through several factors, including government IDs, email addresses, and phone numbers. Always check the host's profile to make sure they've uploaded these things—you can find it on the left side of their profile page.

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If a guest chooses to provide a profile photo, that profile photo won't be displayed to the host as part of the booking process until after the booking is confirmed.

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To confirm the accuracy of photos advertised to guests, hosts need to take new photos of their space as it is today that match what's listed on Airbnb. You'll need to visit your listing in-person and use the Airbnb app to take and send these new photos to the verification review team.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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Spot the scam: Airbnb scammers will often use fake, stock, or doctored images to misrepresent their rental property. All too common are photos using angles and lenses to make spaces appear larger, as well as photoshopped amenities and scenic views that aren't real.

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All information is stored and transmitted using secure encryption. We keep your data only for as long as needed to comply with applicable laws and other legal requirements, including: Time necessary to meet safety and anti-fraud requirements.

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Ask for a refund: If you need to request a refund because of the issue, there's a higher chance your Host will accept your request if you can agree on an amount first. Send a request to your Host for the refund in the Resolution Center and provide the details of the issue along with the photos or video.

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Airbnb property not safe or clean – Your property should be ready to welcome guests at the agreed check-in time. If a guest arrives and finds that the property has not been cleaned (i.e. dirty sheets, rubbish lying around) they have a right to request a refund.

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How does Airbnb's cleaning fee work? The cleaning fee is a one-time charge that hosts add to the price of their listing for each booking to cover cleaning expenses. This fee is added to the overall price of the booking and is paid for by the guest(s).

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Often, Airbnb hosts will have a list of chores or tasks to complete before leaving the properties. Tasks range from putting the used towels in the washer to taking out the trash. If the host isn't asking too much, most guests are happy to accept this as a price you pay for booking an Airbnb.

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Keep yourself, your payment, and your personal information safe by staying on our secure platform throughout the entire process—from communication to booking and payment. You should never be asked to wire money, provide credit card information, or otherwise pay a Host directly.

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