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Does Airbnb have hidden reviews?

You can't actually “hide” a bad review. The only way to remove it is to prove Airbnb that the guest violated their content policy. For example, such actions of your guest as demanding something for a good review or revealing the exact location of the listing are the grounds for review removal.



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Reporting reviews under this policy To report a review for violating this policy, contact us. If a review violates this policy, we may remove that review, including any associated ratings and other content. We take the removal of any review seriously and only do so where there is a clear violation of this policy.

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What you need to know: The good news is, fake listings are rare. All you need to do to protect yourself is to stay on the Airbnb platform throughout the entire process — from booking, to communicating, to payment.

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Contact Airbnb to Request Removal If you've received a bad review that is in clear violation of Airbnb's Content Policy, which governs reviews as well, you're in luck! In this case, you can simply contact Airbnb to have it removed.

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In most cases, once a review has been submitted, it cannot be edited or removed by either party. However, Airbnb does have certain policies and mechanisms in place to address exceptional circumstances. In these cases, you will have to report the review to Airbnb and wait for the staff to review your request.

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According to Airbnb, about 70% of guests leave reviews. One unhappy guest can hurt your revenue for months. [bctt tweet=”According to Airbnb, about 70% of guests leave reviews.”] When (not if) guest issues arise, you must do two things.

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Airbnb doesn't allow for hidden cameras or any other types of concealed recording devices. It does allow hosts to install security cameras in or around the property – as long as they're not in private areas like bedrooms or bathrooms, and as long as they are properly disclosed.

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Airbnb has a two-sided review system whereby hosts can review guests, and likewise, guests have the opportunity to review their hosts. As a host, you are encouraged to leave a review of your guests for the good of the community.

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Examples Of Reviews For Bad Guests on Airbnb Sadly, we had issues with [guest name]. They broke things and were very messy, which made hosting them very unpleasant. We would not recommend them to anyone and strongly advise against letting them stay in your property.

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Airbnb says it provides guests with definitions of the overall star rating and individual category star ratings. For the overall rating, a five-star stay is defined as great, a four star stay is good, and three stars is OK. Still, many hosts say the rating system isn't clear enough to guests or to hosts.

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In sum, guests know they can trust Airbnb Superhosts because they have shown excellent service to other guests and because the Airbnb platform acknowledges them for their efforts through the special badge.

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Rare find means that the property it's usually busy/booked (example over 90%). This badge appears when you select some of the free 10% dates from the month where it's not busy.

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Perhaps the host was too busy to write the review or simply forgot. It could also mean that they had a positive experience with their guest and didn't feel compelled to leave feedback.

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