Uber Plastic Gift Cards are physical gift cards sent to recipients via mail and Uber eGift Cards are sent via e-mail and can be printed out. Both plastic and eGift cards have no fees or expiration dates and are redeemable online at Uber.com.
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The card is non-reloadable and, except where required by law, cannot be redeemed for cash, refunded, or returned. You may be required to add a secondary payment method to use this gift card with the Uber or Uber Eats app.
Resolving Your RequestIf we determine you are eligible, you should expect any refunds to be returned to your original payment method within 3-5 business days, depending on your bank.
You only pay for voucher purchases when your employee or customer redeems the voucher by applying it to a ride or meal. At that point, you're billed for the amount that the user spent.
Uber credits will be issued in the currency of the country where the user was at the point of making the booking and cannot be used in countries with different currencies. Uber credit cannot be sold, transferred, exchanged or converted to cash.
Contact the retailer immediately upon noticing the card missing to cancel the card and find out the process for getting a new one. If you don't have the original card receipt, you may still be able to be reimbursed if you have the gift card number or if you registered the card at the issuer's site when you received it.
Unaccompanied minors can only use Uber via an approved teen profile in an eligible city. So in any areas that doesn't have UberX Teen or teen profiles, riders under 18 can't use Uber alone. Minors can't request rides, and minors can't ride alone in an Uber even if a parent or guardian says that they requested the ride.