Does Bolt allow tipping?

The option to tip your Bolt driver as appreciation for their excellent service will be available for up to 15 minutes after your ride has ended. Bolt's in-app tipping feature works with in-app payments only. With cash payments, feel free to tip your driver the old-school way.



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In order to use the Bolt Services, you are obliged to pay to a fee (i.e. the Bolt Fee). The Bolt Fee is paid based on the Fare of each Transportation Service order that you have completed. The amount of the Bolt Fee is made available to you via e-mail, Bolt App, Bolt Driver Account or other pertinent means.

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Bolt trip prices are set using the following parameters: Base fare — this is the fare without any other variables included; Distance rate — this takes the trip distance into account and is calculated per kilometre; Time rate — this includes the time taken and is recorded per minute.

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Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.

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You can pay inside the app (Credit/Debit) or with cash. Easily request a ride with the Bolt app: 1.

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Cancellation fees are applied in the following situations: The driver cancels the trip request after waiting for the passenger for more than 4-8 minutes, depending on the market.

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Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.

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Bolt performs random identity authentication checks on drivers when they use the Bolt platform. This requires drivers to submit a selfie in real-time to make sure that our registered drivers are the ones driving.

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End your trip To end a trip: Tap the shield icon; Tap End Trip; Confirm that you want to end the trip.

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Ratings help us keep the best drivers and provide you with a safe, high-quality service. At the end of each completed trip, you have the option to rate your experience. One star refers to poor service while a five star is excellent service. Detailed feedback about your experience will be very helpful!

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Paid wait time fee is a per-minute charge which starts after a driver has arrived at your pickup location and has been waiting for a certain period of time. This fee helps compensate the driver's efforts and time spent waiting.

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