So we no longer say 'ladies and gentlemen, boys and girls,' Ware said in the video. We've provided trainings for all of our our cast members and in relationship to that so now they know it's, 'hello everyone' or 'hello friends. '
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Following in the footsteps of Tokyo Disney Resort, pre-recorded greetings at Magic Kingdom, EPCOT, Disney's Animal Kingdom, and Disney's Hollywood Studios now rarely include the phrase “Ladies and Gentlemen.” Each Disney Cast Member is trained to avoid misgendering Guests, instead referring to groups with gender- ...
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The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.