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Does JetBlue allow comfort dogs?

Emotional Support Animals Under the ACAA Under revisions to the ACAA in early 2021, emotional support animals are no longer considered service animals by the U.S. Department of Transportation. The JetBlue ESA policy is to no longer allow them on their flights.



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Only JetBlue and semiprivate carrier JSX allow you to buy a seat for your pet, with some restrictions.

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Usually dogs are only allowed to fly in the cabin—known as carry-on pets—if they can comfortably fit in a carrier that you can stow under the seat in front of you. A small number of airlines, including JetBlue, Alaska Airlines, and Etihad Airways, allow passengers flying with dogs to buy an extra seat for their pet.

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Delta, United, Alaska, JetBlue and American Airlines have already announced that they will no longer allow emotional support animals.

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Most Airlines Have Chosen Not To Most domestic airlines including United Airlines, American Airlines, JetBlue, Frontier, Alaska, even our beloved Southwest Airlines have decided to take advantage of the new rule put out by the U.S. Department of Transportation and stop accepting ESAs in the airline cabin.

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The DOT's rule changes were vehemently opposed by many disability advocacy groups and ESA owners throughout the country. The changes were a result of sustained lobbying efforts by airlines, who complained about the cost and inconvenience of allowing ESAs to board at no cost.

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By Plane: Fly with your dog. Several airlines do accept large dogs by storing them in the plane's cargo. The hold is temperature-controlled and pressurized, so it is a humane way to transport them. For most airlines, pets weighing 17 pounds or more qualify as large and must travel in the hold.

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Consult your veterinarian to create the best travel plan for your dog if he doesn't travel well. Strategies to reduce the stress of canine flights include: A Thundershirt® which swaddles the dog much like swaddling an infant and can reduce anxiety. A pheromone calming collar to help lower anxiety.

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For travelers bringing their pets in the cabin, she said, book a window seat, as the pets will be farther from commotion in the aisle. Those seats also may have more space underneath. Thompson said most airlines only allow dogs and cats in the cabin, though some allow birds.

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In general, if your pet carrier (with your pet inside) can fit under the seat in front of you, your dog can ride in the cabin on flights that permit it. Typically, this would be a dog weighing up to about 20 pounds.

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So long as your dog is crated, many airlines, such as Alaskan or American Airlines, allow large dogs to be checked baggage. As the pet owner, you will bring your dog to check in as you would normally with your other bags, and then they will be weighed and moved like the rest of your bags.

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No animal is ever allowed to occupy a seat. All animals must remain on the floor, unless the animal is small enough to fit fully on the traveler's lap without touching any part of the seat, tray table, or nearby travelers.

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When checking a pet, you need to:
  1. Contact Reservations at least 48 hours prior to travel.
  2. Check in at the ticket counter with your official orders.
  3. Allow extra check-in time (at least 2 hours and no more than 4 hours before your flight)
  4. Complete a checklist with an agent.
  5. Provide a health certificate.


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Booking pet tickets All you have to do is select “Travel with a pet” as a traveler during booking on united.com. Or, you can go to My Trips to add a pet to an existing trip. You cannot add a pet to your trip on the United app. There is a $125 fee each way for traveling with your pet.

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