Does LNER give refunds?
Does LNER give refunds? Bought your ticket from an LNER Travel Centre? We ask that you visit your nearest LNER Travel Centre to apply for a refund. However, if you are unable to visit a LNER Travel Centre, we can offer a refund with proof that your tickets have been void.
Why is Trainline not letting me refund?
Refund Processing/ Refund - Action Required – Before we can process your refund we may need you to return your tickets. Refund Rejected– We're unable to refund your tickets. This could be because you've scanned your eticket or activated your Mobile Ticket.
Can you change LNER tickets?
If you booked directly with LNER: You can change your ticket instantly in your account. Go to My bookings in your LNER account on our website and find the ticket you want to change and click View and Edit. Click the Amend your journey button.
How much refund will I get if I cancel my train ticket before 24 hours?
All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.
Can I cancel my train ticket before 2 hours?
Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services).
Can I cancel a ticket I bought online?
If your ticket is fully refundable, you can usually cancel your flight online. Look for a “My Trips” or “Manage My Flight” section of the airline's website; the name will vary per airline. Otherwise, you can call the airline's customer service.
Can I use my ticket on an earlier train if my train is Cancelled?
If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator.