Location dataLyft uses your phone's location services to give you a great ride experience. We only access your location if the Lyft app is running on your phone. If you close the app, we won't access that info. Sharing your location data with us turns background location sharing on.
There is no reason for your driver to know your full name, address or any other personal information. Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden.
When you ride with Lyft, you can share your ride details and location with friends and family. When you share your ride details with someone, they'll get a link that shows them the following: Your pickup and drop-off locations. The approximate GPS location of your ride.
Location dataLyft uses your phone's location services to give you a great ride experience. We only access your location if the Lyft app is running on your phone. If you close the app, we won't access that info. Sharing your location data with us turns background location sharing on.
Lyft is officially discontinuing shared rides, the latest change the ride-hailing company's new chief executive officer is making in a bid to revamp the platform to compete with Uber Technologies. “The problem with shared trips is that they take people out of their way,” David Risher said in an interview Thursday.
The photo you submit may become your profile picture which will be seen by drivers and co-riders while in a ride. You can update your profile photo later in your profile. We will never share your ID with drivers or co-riders. Co-riders will be unable to see your picture after the ride.
If you rate your driver three stars or fewer, you won't be matched with them again. Your feedback is anonymous and lets us take appropriate action to help keep the community safe.
With lawsuits piling up against both popular rideshare companies, it's unclear whether passengers are safer riding with Uber versus Lyft, or vice versa. Lyft was long seen as the safer alternative to the “frat culture” of Uber, but that characterization may have since been proven wrong, USA Today reports.
Uber can be less expensive than Lyft for the average journey—research suggests that Uber is the cheaper company, with the average trip costing $20 compared with the $27 you would spend for an average Lyft trip. Also, Uber can be used around the world, whereas Lyft is only available in the U.S. and Canada.
Dash cams often also serve as a deterrence for would-be mischief. People tend to behave better when they know that they are being recorded. Furthermore, drivers with cameras always have the truth on their side. Videos don't lie, they provide indisputable evidence of what really happened.
We retain transactional information such as rides and payments for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. We also retain your information as necessary to comply with our legal obligations, resolve disputes and enforce our terms and policies.