Does NCL offer refunds?

Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3 to 4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line.



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New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.

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You can opt of paying gratuities once you are onboard your ship, by speaking to the team at Guest Services. You can remove them from your account once they have been added, which happens on the second-to-last day of your cruise. If you want to remove or reduce your gratuities, you need to visit the Guest Services desk.

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From 30 to 22 days prior to arrival, 25% from the cruise full rate will be charged as a cancellation fees. From 21 to 15 days prior to arrival, 50% from the cruise full rate will be charged as a cancellation fees. From 14 days till day of check in, 100% from the cruise full rate will be charged as a cancellation fees.

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Changing Dates: If you need to change the dates of your cruise, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with changing the dates, especially if you are changing to a more expensive time of year.

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A booking made under the non-refundable deposit cruise fare rate requires the payment of a non-refundable deposit at the time of booking. The deposit is not refundable at any time after it has been paid. Payment of full deposit and full name are required for each guest at the time of booking.

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The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member. Weather or common carrier related issues (varies by policy) Unforeseen natural disasters at home or the ...

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Travel Insurance offers reimbursement for cancellation due specifically to covered reasons. A waiver usually means that you can cancel for any reason, but that a large portion of your payment will be held as a credit toward future cruise travel.

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Broadly speaking, you can transfer virtually any existing reservation that hasn't already been paid in full, and we're standing by to walk you through the process, which typically involves little more than filling out a simple form.

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Can you cancel a cruise for medical reasons? Yes, only if you have travel insurance and can have the illness documented. Andi if it is a pre-existing condition you would have to have purchased insurance within 14 days of your first deposit on the trip.

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Trip Cancellation Insurance will reimburse you for the amount of pre-paid, non-refundable travel expenses (e.g. airline, cruise, train, hotel, etc.) that you have insured, should you cancel your trip before departure for an unforeseen covered reason.

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In most cases, refunds will post to the original form of payment about 7 to 10 days after they're fully processed. However, some refunds may take up to 30 days to post. Royal Caribbean International® doesn't control how long the refund process takes; your bank or financial institution determines the length of time.

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