Another change is a new soft-serve ice cream station on the newer ship, which is not on Norwegian Prima. There are more seats outside, too, with additional tablets that allow guests to order dishes from all of the Indulge Food Hall venues both indoors and outside.

Yes, the Norwegian Prima features complimentary soft-serve ice cream, which remains a staple of the Norwegian Cruise Line experience. You can typically find the self-service ice cream machines located in the Surfside Café & Grill (the ship’s main buffet area on Deck 17). The machines usually offer classic vanilla, chocolate, or a "twist" of both, and are available throughout most of the afternoon and evening. On the Prima, NCL has also elevated the dessert experience with the Indulge Food Hall, which offers a much wider variety of premium, made-to-order desserts and gelatos, though some of the specialized items there may carry an additional nominal charge. For a 2026 traveler, the soft-serve remains a beloved, "free" poolside treat that is perfect for cooling off after a session on the Prima Speedway or the "The Drop" dry slide. It is a peer-to-peer tip to check the machines in the Indulge Food Hall as well, as they sometimes feature seasonal flavors or a less-crowded environment compared to the main buffet deck during the midday rush.