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Does roaming work on Royal Caribbean?

Royal Caribbean works with most cellphone companies that offer a cellular at sea program so that passengers can use their cell phones onboard. However, usage may be subject to data and roaming charges as determined by each service provider.



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Depending on where your ship is at any given moment, you might or might not have a phone signal through your own carrier. When you do have one, it's coming through an at-sea provider (Cellular At Sea for many cruise lines) and is considered a roaming charge by your cell carrier.

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But, please be aware that cellular data used on the ship or in certain ports of call will result in charges from your cell phone provider. As you sail into international waters, these expenses can add up, so we recommend that guests turn off their cellular data and connect to the ship's Wi-Fi instead.

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The chat feature in the Royal Caribbean app allows you to chat with other passengers onboard your sailing for FREE. Chat is only available while onboard your ship and only while you are connected to the ship's Wi-Fi network.

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Keep a watchful eye on your airplane mode setting, ensuring it's always on when you're on board your cruise ship. If you forget, you won't be charged for incoming calls you don't accept, but some service providers will charge for unread text messages that arrive while your phone is roaming.

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To avoid unwanted charges, your safest bet onboard your cruise ship is to switch to airplane mode, reactivate your wireless feature and log in to the ship's Wi-Fi network. (Note: Switching to airplane mode will turn off wireless until you manually reactivate it.)

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To avoid unwanted charges, your safest bet onboard your cruise ship is to switch to airplane mode, reactivate your wireless feature and log in to the ship's Wi-Fi network. (Note: Switching to airplane mode will turn off wireless until you manually reactivate it.)

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It's possible to send and receive text messages at sea on a cellular signal, as long as you have a signal through your ship's roaming network. (Just make sure you turn on data roaming in your settings.) Texting costs a lot less than a voice call -- usually in line with standard, international pay as you go rates.

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If you're not able to wait for ports of call (or don't have international data on your phone), it might be worthwhile to pay for a Wi-Fi package. Although prices have decreased over the years, it can still be pretty costly to purchase Wi-Fi for your cruise.

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Upper decks should be avoided if you have motion sickness as you will feel the ship's rocking more. If you do suffer from this, the lower and central decks would be best suited to you.

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You can contact guests 24 hrs a day by calling +1 888 724 7447 and following the prompts to specify the ship you need to contact. The cost is $7.95 USD per minute and each call is limited to 10 minutes in duration. Please note that Visa and MasterCard are the only accepted forms of payment for this service.

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If you use WhatsApp, Facebook Messenger, or WeChat, you may be able to use them whenever you have a Wi-Fi connection. Other suggestions are dependent on the cruise line you are traveling. Guests can use the following apps for texting: Shipmate (available in Apple and Google Play Stores)

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Internet on cruise ships is provided primarily by satellites, though some cruise ships have technology onboard that allows them to switch to land-based signal towers when sailing within a certain distance from land.

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