Does Uber do DBS?

Your first step to getting a Private Hire Driver Licence is to complete an enhanced background check through the Disclosure and Barring Service (DBS). The following video guides you through the step by step of sending-off for your Enhanced DBS check.



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We escalate cases to a trained team for investigation and review before making refund decisions for requests that are: Not filed in a reasonable time frame. For high-value orders. For orders with alcohol items.

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Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.

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Uber will complete a verification of the ID and also check that no other account is associated with that document. In some countries, Uber may also allow riders to take a photo of themselves to help verify their account.

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The Uber Pro Card is a Mastercard debit card powered by Branch and issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.

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In some locations, local laws and regulations require that a rider provide consent to being recorded. Please check your local laws to understand your responsibilities. Drivers may submit recordings to Uber at their discretion.

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Driver screening Everyone who drives with Uber is screened before their first trip. ¹ In addition, Uber reruns these driver screenings² at least every year and uses technology to look for issues in between.

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