How bad is Uber breach?

In September, ridesharing company Uber disclosed that hackers had stolen the personal information of about 57 million customers and drivers. The days following the attack were full of speculation around how the attacker – allegedly a 17 year old – was able to gain access to the systems.



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On December 10th, a new trove of Uber data surfaced on Breached forums. This haul of data included personally identifiable information pertaining to 77,000 Uber employees, as well as internal reports and possibly even source code. The data was apparently compromised in an attack on Teqtivity, a third-party vendor.

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Uber contends that the Lapsus$ hacking group is responsible for a computer network breach after a hacker broke into its internal systems last week. “They pretty much have full access to Uber,” Sam Curry, a security engineer at Yuga Labs, told The New York Times.

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Booking Fake Rides Perhaps one of the most widespread Uber scandals, the earliest days of Uber were tainted by the sabotage of other ride-sharing apps. Uber drivers, employees, and managers would schedule rides on other apps to book them and then cancel at the last minute.

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Since drivers are not employees, they are independently responsible for crimes they commit, such as sexual assault. It can be difficult to bring a lawsuit against a rideshare company because they are not automatically responsible for the actions of their drivers.

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The report revealed that Uber received a combined 5,981 sexual violence or assault allegations in 2017 and 2018 — 3,045 of which were in 2018. The reported categorized the offenses and noted that the sexual assaults (non-consensual sexual contact) fell into one of five categories: Kissing a non-sexual body part.

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Uber's 2019-2020 Safety Report states that 99.9% of all Uber rides are completed without incident. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and misconduct in the U.S., including that 20 people were killed in assaults.

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Kidnappings involving ride-hailing services are not unprecedented. In 2019, a college student was killed in Columbia, S.C., after she got into a car she mistook for her Uber.

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Driver Hour Limits To help make roads safer for everyone, Uber automatically locks drivers out of the app when they reach the consecutive driving hours limit. They must then take a substantial break before they can drive again.

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The company said that 99.9 percent of Uber rides take place without incident, and that just 0.0002 percent of all rides include one of the critical safety incidents mentioned in the report.

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Some threats to Uber as a company include: Competition from other ride-hailing services: Uber faces intense competition from other ride-hailing services, both domestically and internationally. This competition could lead to price wars, hurting the company's profitability and growth prospects.

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Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.

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Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.

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Driver screening Everyone who drives with Uber is screened before their first trip. ¹ In addition, Uber reruns these driver screenings² at least every year and uses technology to look for issues in between.

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