How can I cancel my online booked train ticket?

If you made your reservation while logged into your Amtrak.com account, simply log into your account and click the 'My Account' link at the top of any page. The 'View/Edit' button will take you to your reservations where you can click the 'Cancel Trip' button and follow the steps for cancellation.



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Amtrak.com or Amtrak Mobile App: Most tickets purchased online can be canceled and refunded online. Phone: Refunds may be processed by calling 1-800-USA-RAIL (1-800-872-7245). Amtrak Stations: Refunds may be processed at stations with Amtrak ticket offices.

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“Online travel agencies may also let you get a refund within 24 hours of booking, but not all do, so definitely read their policies before purchasing,” says Nastro. If you booked the tickets through a travel agent, the DOT advises to first contact your travel agent before calling the airline for a refund.

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Cancellation charges are per passenger. If a confirmed ticket is cancelled within 48 hrs and up to 12 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.

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Refund Processing/ Refund - Action Required – Before we can process your refund we may need you to return your tickets. Refund Rejected– We're unable to refund your tickets. This could be because you've scanned your eticket or activated your Mobile Ticket.

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Change or cancel your ticket within 24 hours of booking. The Department of Transportation has a long-standing policy that requires airlines to provide free changes to consumers within 24 hours of purchasing, so long as a ticket is bought at least seven days before a flight.

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Amtrak.com or Amtrak Mobile App: Most tickets purchased online can be canceled and refunded online. Phone: Refunds may be processed by calling 1-800-USA-RAIL (1-800-872-7245).

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Depending on the class of ticket you have, you may or may not be allowed to board the next train with the same ticket. According to railway regulations, once you reserve a seat, you are not permitted to use the same ticket to board the next train.

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In the case of a confirmed counter ticket, online cancellation is allowed up to 4 hours before the train's scheduled departure. If you have a RAC/Waitlisted counter ticket, cancellation is allowed up to 30 minutes before your train is scheduled for departure.

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Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel. If you choose to travel on another day not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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