How can I contact and Uber driver if I left my phone in a car?

Forgot something in an Uber? We'll help you find it!
  1. Go to the Uber app & tap on the Menu (?) at the top left corner of the app.
  2. Tap on 'Your Trips'
  3. Select the trip on which you lost your item.
  4. Scroll down and select 'I lost an item'
  5. Tap on 'Contact my driver about a lost item'
  6. Scroll down and enter your contact number.




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24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


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Contact via app Simply find the driver box at the bottom of the screen after ordering a ride and click on the phone icon to contact the driver by phone. You can also send him a message by clicking on the text box. This way you can conveniently and quickly provide details of your pick-up location.

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Uber doesn't have email support. You can contact them by their app.

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Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

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Customers can request a ride by dialing 1-833-USE-UBER.

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Simply find the driver box at the bottom of the screen after ordering a ride and click on the phone icon to contact the driver by phone. You can also send him a message by clicking on the text box. This way you can conveniently and quickly provide details of your pick-up location.

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Once the driver is on the way, the rider will receive a text message with the driver's details and a link to track the driver's route. They'll even be able to contact the driver directly. The driver will see the rider's name, and be able to contact the rider, too.

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You should call an Uber driver when you are ready to go, fully packed, and able to be outside on the sidewalk to meet the driver when he arrives. Uber continues to flood the market with more and more drivers, so the time you will wait for the car to arrive will be minimal. No need to call in advance in urban areas.

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Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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You can tip your driver once your trip is complete. Tips are neither expected nor required. After a trip has ended, you have 30 days to add a tip in the app, on riders.uber.com, and from your emailed trip receipt. When can I tip my delivery partner?

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Just open the “Help” section and select 'Call Support' to be connected to our support team via the app.

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Contact our team 24/7 via the Help section of the Uber app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response. We'll also send you an email.

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Uber charges you up to a $20 fee once your lost item is returned. This is to compensate the driver for their time and the entire amount is given to the driver. You can certainly give the driver an extra $5 - $10 tip if the item was valuable/important to you or it was a speedy return.

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To contact support, open the Driver app, tap 'Get help,' and select your help topic. From there, you can chat with our team in real time to get issues resolved quickly.

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