How can I get a refund on a train ticket without admin fees?

Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel. If you choose to travel on another day not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket.



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How to Get Refunds. Amtrak.com or Amtrak Mobile App: Most tickets purchased online can be canceled and refunded online. Phone: Refunds may be processed by calling 1-800-USA-RAIL (1-800-872-7245).

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The quickest and easiest way to refund your ticket is to do it online. Login to My Bookings, select your booking, and click on refund tickets.

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Refund Processing/ Refund - Action Required – Before we can process your refund we may need you to return your tickets. Refund Rejected– We're unable to refund your tickets. This could be because you've scanned your eticket or activated your Mobile Ticket.

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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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Your card may have expired, or you might have typed in the numbers wrong. You might have selected the wrong card type, or it might be a card type we don't accept. Check if your card type is accepted. Your card issuer might have declined the transaction.

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These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach. We keep a close eye on our fees to make sure we're always putting your money to the best use, as well as giving you the best value.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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