How can I replace my Railcard?

If you bought your 16-25 Railcard online, please go to 'Manage my Railcard' on the website homepage to log in to your account and apply for a replacement. Once logged in, click on 'Details' under your active plastic 16-25 Railcard, then click on 'Replace Railcard (Lost or stolen)'.



People Also Ask

In the unfortunate scenario where you lose your device, you can simply add your digital Railcard to a new device. If your Railcard is already associated to two devices, please log in to your account and you will find an option to Manage your devices for any active Railcards you own.

MORE DETAILS

If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.

MORE DETAILS

Yes, if you hold any other Railcard (including another Two Together Railcard) you can still buy a Two Together Railcard.

MORE DETAILS

You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.

MORE DETAILS

Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

MORE DETAILS

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

MORE DETAILS

If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.

MORE DETAILS

In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

MORE DETAILS

Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.

MORE DETAILS

Senior Railcard The smart way to save money on your rail travel for anyone aged 60 and over. Costing just £30 a year, the Senior Railcard saves you 1/3 on all Off-Peak journeys offering you immediate savings. Even better, value is the 3-year Railcard at only £70. Over 50 but not quite 60?

MORE DETAILS

The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.

MORE DETAILS

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

MORE DETAILS

You can renew your Senior Railcard bought online within 30 days of its expiry to a digital or a plastic Railcard.

MORE DETAILS

No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

MORE DETAILS

And since Amtrak travelers 65 years of age and over are eligible to receive a 10% discount on most trains, it becomes an affordable alternative.

MORE DETAILS

Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.

MORE DETAILS