How do I ask for a DAS pass?

There are 2 ways for eligible Guests to register for the DAS program—pre-arrival via live video chat or in person at Guest Relations during a park visit. Cast Members will work with Guests individually to discuss specific requests and offer assistance.



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In terms of what to say to get a DAS pass, start by explaining why waiting in extended queues would be difficult for you. For example: “I experience ___________ which makes tolerating long lines difficult.” “When I'm in line for a long period of time, ___________ happens.”

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No, cast members do not ask for proof of disability or medication documents during the Disney World DAS registration process.

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While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety.

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“The cast member was so rude and condescending and denied me the DAS,” the Guest recalled. “So, I went in February, ended up passing out in line to Soarin' and was just generally miserable while standing and waiting in lines because I was afraid I'd pass out again.”

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Accommodating Guests with Disabilities As part of this commitment, the Disability Access Service (DAS) is a program offered at the Disneyland Resort theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability.

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I just want to assure those with IBS that you can indeed get a DAS pass. I got my pass this morning and have my ride reservations. It wasn't hard at all and took maybe a minute or two. I did wait for nearly a half hour to talk to someone, and I called about two minutes after seven, but the actual call was very short.

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There are two ways to register for the DAS Disney World program: before you arrive for your visit, or upon entering the park. Registration involves answering a few questions from a cast member. It does not require medical documentation or other proof of disability.

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Here are the rides that are only available to book the day of your visit and are not available ahead of time:
  • Magic Kingdom: Seven Dwarfs Mine Train, Space Mountain.
  • EPCOT: Remy's Ratatouille Adventure, Frozen Ever After.
  • Hollywood Studios: Star Wars: Rise of the Resistance, Mickey and Minnie's Runaway Railway.


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Did you know that Disney offers a Disability Access Service that allows children with ADHD to 'virtually' wait in line, saving them (and their families) the agony of trudging through those long, boring, tantrum-inducing queues?

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Disabilities Access Service (DAS) Card Guests with Diabetes do qualify for the DAS card. Please see our DAS FAQs for information about how to get this pass.

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Some Disney Guests are speaking out on the abuse of the theme park's disability system, claiming other Guests are faking injuries and illnesses to skip the line. When Guests visit Walt Disney World and Disneyland, many expect to wait in long lines.

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Waiting in line is a regular part of the Walt Disney World Resort experience. To prepare, practice waiting with the Guest with a cognitive disability at home or in lines at places he or she might already frequent.

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Unfortunately, Guests outside of the United States and Canada are unable to pre-register for DAS access. Upon arrival, you will need to head to Guest Services at the park of your theme park reservation, and register for DAS in person.

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The good news is that all Guests, regardless of where they are from, still have the option to register for DAS in person once they arrive at a Walt Disney World theme park, and it's a quick and easy process.

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This service works by providing guests with a return time for rides that is equal to the current standby time. So for example, if Seven Dwarfs Mine Train has a 60-minute wait time then the DAS user will return to the attraction in 60 minutes and then will use the Lightning Lane to experience the ride.

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Guests with any physical or mental condition that affects their ability to wait in a standard attraction line for an extended period may qualify for a DAS Pass.

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