How do I call Uber?

Customers can dial 833-USE-UBER (873-8237) to speak with an Uber agent in English or Spanish to request or reserve a ride. The service is available 4 a.m. to 10 p.m. ET nationwide.



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To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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?If a customer does not have an Uber account, an agent will create one for them. Payment is provided over the phone via credit card. ? ?The service comes with a $5 fee when requesting an UberX, the most basic ride option Uber offers.

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You can tip your driver once your trip is complete. Tips are neither expected nor required. After a trip has ended, you have 30 days to add a tip in the app, on riders.uber.com, and from your emailed trip receipt. When can I tip my delivery partner?

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A guide for how to use Uber
  1. Create an account. All you need is an email address and phone number. ...
  2. Enter your destination. Open the app and enter where you're going in the Where to? ...
  3. Meet your driver. You can track their arrival on the map. ...
  4. Check your ride. ...
  5. Sit back and relax. ...
  6. Rate your trip.


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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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Contact via app If you want to detail your location or discuss the details of a ride with a driver, you can seamlessly do so via the Uber app. Simply find the driver box at the bottom of the screen after ordering a ride and click on the phone icon to contact the driver by phone.

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Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

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To contact your Uber driver while he's on his way to you, look at the bottom of the screen for the box with the driver's information. Tap on the Contact button. You will have the option of texting or calling.

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Uber is designed to be a cashless experience, so once the ride is completed, the payment method for the ride is charged. You'll also be prompted to add a tip to the ride. This wikiHow article teaches you how to pay for an Uber ride using the mobile apps or the website.

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You can add payment methods including credit and debit cards, PayPal, Venmo, digital wallets and Uber gift cards. When a ride ends, your selected payment method is charged. During a ride, use your app to check that your preferred payment method is selected.

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Tipping is optional. You are free to add a tip, and drivers are free to accept tips. How do I leave my driver a tip? The easiest way to tip your driver is through the app.

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How much should you tip your Uber driver? You should tip Uber ride 10% - 20% of your ride payment as a common courtesy.

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Your ride is confirmed once you receive your driver details. Reserve is available in select cities. ³ Wait time varies based on the vehicle option you select.

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Uber will actively monitor all active cars at the time requested to find a ride for you but cannot guarantee a ride. In big cities and busy areas, there will likely be cars available throughout the day and night, but in the exceptional case that no drivers are available, you will be notified immediately.

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These are the minimum requirements that you must meet before you can drive with Uber:
  1. You must meet the minimum age to drive in your city.
  2. You must have at least one year of licensed driving experience in the U.S.—or three years if you are under the age of 23.
  3. You must have a valid U.S. driver's license.


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At a Glance: Uber drivers in the U.S. average $38,002 yearly, with earnings ranging from $15 to $22 hourly. Factors like location, surge pricing, and incentives, such as guaranteed earnings for new drivers, can boost earnings.

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Uber drivers are never required to ask if you need help or assist you with your luggage. Due to changing travel requirements, many Uber drivers may feel it is better to remain in the car rather than helping with your bags. Your Uber driver may offer to assist with your luggage, but don't expect them to.

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Uber announced a series of new features Friday aimed at enhancing drivers' experiences on the ridesharing app. Drivers across the U.S. will be able to see exactly how much they will earn and where they will be going before they accept a trip.

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Make sure to book a Reserve trip more than two hours prior to your departure to access the full benefits of the trip. To book a Reserve trip, go to the Uber app on your mobile device and: Select Reserve on the home page in the app. Enter your trip information and select your ride of choice.

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