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How do I cancel my Air France award ticket?

How to cancel a Flying Blue award ticket. If you're looking to cancel or change an Air France award ticket booked through the Flying Blue loyalty program, you can do so by calling the Flying Blue customer service line at 1-800-375-8723.



To cancel an Air France award ticket (booked via Flying Blue), you can generally do so through the "My Bookings" section on the Air France or KLM website, or via the mobile app. Under the 2026 Flying Blue policy, reward tickets can be canceled or changed up until the check-in deadline for the flight. Most standard reward tickets incur a €50 (approx. $55) cancellation fee per person; once paid, all of your Flying Blue miles and any taxes/fees paid in cash are refunded back to your account and original payment method. If you are a Flying Blue Ultimate or Platinum member, this fee is often waived. It is important to note that once the flight has departed or if you have already checked in, the ticket typically becomes non-refundable. For complex bookings involving partner airlines (like Delta or Virgin Atlantic), it is often safer to call the Flying Blue service center directly to ensure the miles are successfully redeposited.

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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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The 24 Hour Cancellation Rule Many airlines offer a 24-hour cooling-off period as a customer service policy, allowing you to cancel your flight, incurring no fees if you change your mind or otherwise need to cancel within 24 hours of booking. This policy typically applies to both refundable and non-refundable tickets.

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Award Ticket Delta SkyMiles award tickets for travel within the U.S. can be canceled without fee any time prior to departure. For award tickets that originate outside of the U.S., cancellations must be made at least 72 hours in advance of the departure or return of the flight.

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Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.

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If you have booked a flight with any airline and your plans have been postponed, then the best option you have is to reschedule your flight. If you do it within 24 hours of purchasing the ticket, you can reschedule flight for free, and no charges will be applied.

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If you know you can't make a scheduled flight, it's better to cancel your flight rather than be a no-show. If you cancel, you might receive a partial or whole credit for the fare purchased, to be applied to a future flight.

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Covered reasons for Trip Cancellation
  • Medical reasons (unforeseen ailment, injury or death in the family)
  • Inclement weather or natural disasters (tropical storms, hurricanes, etc.)
  • Terrorist attack (in or around where you're planning to visit)
  • Financial default (of a carrier)
  • Involuntary layoff or termination.


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For travel originating from the United States and Canada to anywhere in the world (including flights operated by joint venture and codeshare partners), Members may change or cancel Award tickets for travel without a redeposit or change fee, excluding Basic Economy fares.

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Why YSK: If you're not used to traveling, you may not know that the term “free-cancellation” just means you won't be charged a fee to cancel your booking. It doesn't mean you'll be refunded if your paid for your room in advanced. In fact, most hotels have a strict refund policy you should be aware of when booking.

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How can I cancel my flight without penalty? If it's within 24 hours of booking, and you're more than seven days out from your departure on a flight to or from the US booked directly with the airline, you can cancel your flight with no penalty through the airline with which you booked.

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