If this happens, it's best to contact your bank for further troubleshooting. Certain institutions may require you to log in through their main website to complete additional security steps or verify your attempt to add your account to your Uber Pro Card account.
The Uber Visa Debit Card is issued by Green Dot Bank, Member FDIC. Green Dot Bank also operates under the following registered trade names: GO2bank, GOBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.
This is one of the reasons why it's important to be well-behaved from the jump. Can I delete my Uber driver account and make a new one? Yes, you can delete your account and create a new one.
Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.
What Cards Does Uber Not Accept? Uber does not accept some prepaid cards, especially cards bearing logos from payment processors other than Visa and Mastercard. Also, Uber won't accept a Lyft gift card.
We issue authorization holds as a way to better protect against fraud that may result from unauthorized card usage. You may see an authorization hold if you recently added a new payment method, or if you haven't used Uber in a while.
You can add payment methods including credit and debit cards, PayPal, Venmo, digital wallets and Uber gift cards. When a ride ends, your selected payment method is charged. During a ride, use your app to check that your preferred payment method is selected.
If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.