How do I check how much money is on my Oyster card?

What to do? As Oyster for Visitor cards can't be registered, the balance can't be checked on line. You'll need to touch in at a Tube, DLR, or Overground ticket machine which will show the balance remaining on the card, and that balance will remain in situ until used.



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The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.

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A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.

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Download the TfL Oyster app to check your balance, add credit to your Oyster card, and buy 7 Day, Monthly and Annual Travelcards. If you have an Oyster card and are a UK resident, you can set up an Oyster online account and top up your card online.

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Your Visitor Oyster card offers daily capping. This means you can travel as much as you like in a single day and the amount you pay for your travel is limited (or capped). Find prices for daily capping and Day Travelcards. Use your card and save money at restaurants, shops, galleries and entertainment venues.

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You can top up your Oyster card at stations, online and at Oyster Ticket Stops (usually a local convenience shop). There are currently 3,900 Oyster Ticket Stops and you can find your nearest one on the TfL website.

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There is no price difference between the Oyster card and contactless card. Every time you travel on London's public transport, your contactless payment card is charged the same fare as your Oyster, including cap prices (the maximum amount you'll pay daily and weekly to travel throughout London).

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Oyster fares and caps are the same whether you use a standard Oyster or a Visitor Oyster, a common misconception. Visitor Oyster cards you pay an activation fee (£5 in 2023) which is non-refundable. If you buy a standard Oyster card in London or online after 4 September 2022 you now have to pay £7 for the card.

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Any contactless payment card such as a debit card, credit card, or prepaid virtual card can be used to perform a contactless payment. The contactless payment is performed exactly the same way as with an Oyster card. Just tap the yellow card reader using a contactless card at the start and end of your journey.

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You just have to ask a member of staff at a station to reactivate it for you as travellers cannot do that themselves. It's only if you returned the card for a refund of the deposit/credit that you have to get a new card.

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There is no expiry date on Oyster cards.

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You may be able to complete your journey, but your card will then be temporarily stopped and you won't be able to use it to make any further journeys until the outstanding amount is paid to TfL. However, you should still be able to use your card with other retailers.

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About a quarter of contactless payments are now made using either Apple or Google Pay, a figure that is ticking up all the time. In contrast, only 5.7m of the tens of millions of Oyster cards in circulation are still active. And as for paper tickets, in the past month just 1.7% of passengers bought them.

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