How do I check-in with an e-ticket number?

To check in with an e-ticket you only need to provide a valid passport (for international flights) or government issued ID (domestic flights) so the agent can pull up your record in their system. The check-in agent then provides your boarding pass to take to the gate.



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Passengers can find their e-ticket files in the email sent to them. For domestic flights, passengers do not have to show their e-tickets at the security checkpoints. However, it is advised to carry a print copy of the ticket for international flights.

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To check in with an e-ticket you only need to provide a valid passport (for international flights) or government issued ID (domestic flights) so the agent can pull up your record in their system. The check-in agent then provides your boarding pass to take to the gate.

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The e-ticket receipt often looks similar to an old-style paper ticket but doesn't need to be presented at the check-in counter on the day of your flight (although we suggest you have it with you, just in case as it serves as proof that your ticket was issued).

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What Happens at Check-In. After arriving at the airport, go to the check-in desk and show the agent your passport and eTicket. They'll compare your ticket against the airline's database and issue you a printed boarding pass when everything checks out. This boarding pass is what enables you to get on the plane.

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Online check-in lets you check in from your home or office and print your own boarding pass. You can also choose to have a link to your boarding pass emailed to your mobile device.

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Yes. You can show your E-Ticket directly to the driver on your smartphone or device when boarding. This is the quickest and easiest way.

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If the venue/show is participating in resale, you should be able to enter the barcode number and it will come back and tell you the seat location. If the seat location matches what's printed on your ticket, then it is a legitimate barcode.

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The difference between a flight ticket and a boarding pass is how you use them. You use a flight ticket or E-ticket to check in at the check-in counter and get your boarding pass. With the boarding pass, you get access to the beyond the security area in the airport and the airplane.

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  1. Open the email we send you with the PDF(s) attached – this is separate to your booking confirmation email.
  2. If you like, you can add the eticket(s) to our app or Apple Wallet.
  3. Scan the QR code from your phone at the ticket gate at the station, or show to staff.


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You can print out your boarding pass prior to your arrival at the airport at home. You can also go to the airline's website and print out from there. You will need to enter the last name of the passenger traveling and confirmation number.

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An electronic ticket is a non-physical ticket issued by the airline and stored in the airline's system in the place of physical tickets. Some e-tickets are issued immediately after booking and others may be issued closer to departure. You will receive your e-ticket no later than 24 hours before departure.

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Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed. To board your flight, scan your mobile boarding pass by holding one of the devices listed above with your pass facing the scanner.

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The IATA airline code, consisting of two letters, is used to identify a particular airline. This code is followed by the flight number, which can be one to four digits long. For Example: Air India Airline code is AI and flight number is 126 (flight AI126).

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