How do I check in with OUIGO?

Checking in There's no formal check-in, just head for the train. Ouigo recommend being at the station 30 minutes before departure, but this is not enforced in any way.



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For your journey with OUIGO You must arrive at the station 30 minutes before departure. Access to the train is no longer guaranteed 5 minutes before departure.

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The carry-on luggage must be placed under the passenger's seat. The hand luggage should be placed on the passenger's knees during the journey. Families with small children can bring their pushchairs without paying OUIGO extra luggage fees.

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Important: Luggage on Ouigo allowed. Baggage is strictly limited to one item 36 x 27 x 15 cm max and one item 55 x 35 x 25 cm max, including handles & wheels.

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Do you check in your luggage on ferries? No, there is no check-in procedure for luggage items.

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OUIGO PLUS, a little extra for everyone You already know about the OUIGO ESSENTIAL package, the OUIGO ticket at the best price, which includes a hand luggage and a small cabin luggage. You can now add additional services to your OUIGO ticket. OUIGO PLUS includes all these services for only €9 more!

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A reservation is compulsory on all TGV and OUIGO trains as you have an assigned seat, just like on an airplane. Once you book your reservation, you're committed to a specific train on a set day and time.

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Good news! You can now enjoy Wifi in all our OUIGO Grande Vitesse trains and a wide range of entertainment options (press, videos, TV series, games, etc.) OUIGO Grande Vitesse is SNCF's low-cost TGV and takes you to over 50 destinations throughout France.

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It is a travel document purchased on websites, mobile applications. There is no need to print tickets thanks to e-tickets. In other words, e-ticket or online flight tickets have replaced the print ones. Passengers and airline company makes a contract through e-tickets.

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Similar to TGV INOUI, OUIGO Grande Vitesse trains travel at 300 km/h, and even 320 km/h on some lines! It's the perfect way to comfortably enjoy the views while arriving at your destination quickly.

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How to travel with your luggage on board OUIGO
  • 2 pieces of hand luggage no larger than 36 x 27 x 15 cm (height, width and depth)
  • 1 piece of hand baggage no larger than 36 x 27 x 15 cm (height, width and depth) and 1 piece of cabin baggage no larger than 55 x 35 x 25 cm (height, width and depth).


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Unfortunately, in the event of a cancellation, OUIGO tickets are non-refundable and non-transferrable.

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One large piece of luggage per person is typically allowed on board.

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