What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.
In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.
Four Uber drivers revealed why some passengers might have lower ratings than they expected. Obnoxious friends, slammed doors, and left crumbs could leave you with one star, they said. Loading cars with bags and making drivers wait could also bring ratings down.
When a client clicks the app to request a ride, a driver receives a signal with the icon of a ride-flagging human being; if the driver accepts the ride request, both parties see a screen that features the other's name and rating.
Uber drivers have to submit their rating of you before they see if you gave them a tip so it doesn't matter. A cash tip before you get out of the car would almost certainly guarantee a five star rating.
Is 4.75 a bad Uber rating? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
There is far more that we wish you knew than didn't. We make peanuts: always tip your driver. A four star rating can get us deactivated and lose our job. We give a 5 star rating to almost every passenger just because we are decent human beings.
Common courtesy goes a long way. A positive attitude goes even further. This being the case, be sure to bring an uplifting vibe to every Uber trip. A simple: “Hello, how are you?” and a smile makes the ride more pleasant for everyone and can seal the deal on that perfect score.
San Francisco's Lazhar Bedri earned the notation of longest tenure for being an Uber driver since July 2011. Las Vegas' Fatou Cissokho received the highest rating — earning nearly 4,000 five-star reviews. Birmingham driver Charlana Moses was recognized for having made the most trips.
As an Uber driver, a 5 star rating often means more passengers, more fares and (hopefully) more tips. So to become a successful private hire taxi driver, it's important to get those stars.