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How do I confirm my booking on Airbnb?

To check it, either find the message thread with the Host in your inbox, or go to Trips and click or tap Show more trip plans, then Show details. A Confirmed status means you're good to go! You'll receive an email saying so, along with a text (SMS) and a push notification if you have those set up.



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When you make a request to book and complete your payment, a reservation request is automatically sent to the host, who has 24 hours to accept or decline the request. The status for your reservation will be Pending until the host responds. During this time, you can also contact the host to approve your request.

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If more than 24 hours have passed, you can still accept the pre-approval, but your host will need to approve your request before your booking is confirmed.

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When you click reserve, the host will review your information and decide within 24 hours whether to accept or decline your reservation. Unlike a hotel, which is an instant reservation process, this step adds a bit more effort and patience to the process.

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Contacting Hosts is as simple as sending them a quick message on Airbnb to let them know you're interested in their place or experience. For your safety and privacy, guests and Hosts only receive each other's phone numbers after a reservation is confirmed.

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Automatic checkout reminders Guests need to have the Airbnb app downloaded and push notifications enabled to receive this reminder. Once they check out, guests can let you know they've left with a single tap or click. You might want to emphasize why a timely checkout is necessary.

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Primarily, they verify that the booking request has been accepted and processed. This gives the guest peace of mind that they have secured accommodation for their selected dates, and they can proceed to plan other aspects of their travel.

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When you book a stay or when you become a Host, we may need to verify your personal information, such as your legal name, address, phone number, and other contact details. We may also ask for a photo of your government ID and a selfie. Additionally, certain Experiences require you to verify your identity.

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When you host or help with hosting on Airbnb, you may be asked to provide information such as your legal name, date of birth, or government ID for verification. These details are required by law as part of a process called Know Your Customer (KYC).

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Every transaction involves two parties: the guest and the host. While Airbnb charges both parties, Booking.com doesn't charge guests any fee to book. On the other hand, it charges hosts with a percentage of the total booking price, which you need to pay back at the end of every month.

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While it's rare, sometimes a Host may need to cancel a reservation. We understand this can impact your plans in a big way. Rest assured that every booking made on Airbnb comes with AirCover for guests, support for guests who experience issues with their booking, including Host cancellations within 30 days of check-in.

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The primary function of confirmation emails is to reassure the customer that their booking has been accepted, so it's essential to focus on that. Nevertheless, it's a good idea to take advantage of the fact you have your customer's attention.

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