How do I contact American Airlines directly?

We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300.



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Providing exceptional service is crucial to American's success, and we continue to be recognized for our efforts. For the fifth consecutive year, American received a prestigious Five Star rating in The APEX Official Airline Ratings – Global Airline category in 2022.

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The best airlines in North America in 2023
  • JetBlue Airways ranked no. 1 in customer satisfaction for best in first and business class. ...
  • Delta Air Lines is ranked No. 1 for best in premium economy, with a score of 848. ...
  • Southwest Airlines topped the list for best basic economy and economy.


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Timing plays an important part. Specifically, plane tickets usually don't get cheaper closer to the departure date. Instead, flights tend to be the most inexpensive when you book between four months and three weeks before your departure date.

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Since Wednesdays tend to be the cheapest day to fly, see if you can tweak your travel plans so you depart and fly home during the week instead of on weekend days.

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If you plan to do the haggling yourself, be prepared to spend time on the phone with a representative at the airline's toll-free number. If you get a representative who is not amenable to negotiation, you can always hang up and try again.

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Book your flights for the middle of the week On those days, tickets are roughly 12% to 20% cheaper than flying on a weekend day. For economy tickets, prices on Tuesday and Wednesday are generally 24% lower than peak prices, saving you roughly $85 per ticket, CNET's Sophia Fox-Sowell reports.

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Crunching the data on millions of airline passengers flying on more than 200,000 daily flights reveals some interesting trends that can save you money the next time you fly. For starters: Never book your airfare on a Friday. That's when prices are at their highest.

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Tuesday Around Midnight is the Cheapest Time to Book
In general, flights were slightly cheaper at midnight earlier in the week (Monday through Wednesday). However, this is only applicable to about 1.6% of U.S. markets, meaning that it's not likely you'll find the same savings on your specific route.

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The general rule is that for domestic flights, travelers should start searching for flight tickets one to three months in advance. For international flights, the best prices are typically available from two to eight months in advance. Prices can also vary widely among airlines.

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Is there a cheapest month to fly? If you're looking for a bargain month to travel, February is your best bet. Flights in January closely follow February for being most affordable. At the other end of the spectrum, December and July are the first and second most expensive months to travel, on average.

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